Graison White

• Helped conduct in-services to ensure that all staff stayed up to date on current practices and knew how to make saves correctly.
• Oversaw daily operations of the waterpark, including staff supervision, guest services, safety protocols, and maintenance coordination.
• Managed a team of lifeguards, attendants, and support staff, ensuring high performance through training, scheduling, and ongoing leadership.
• Enforced health and safety regulations in accordance with local, state, and federal guidelines.
• Developed and implemented operational procedures to maximize guest satisfaction and operational efficiency.
• Delivered exceptional customer service, resolving guest issues professionally and efficiently.
• Conducted opening and closing duties each day.

· Ensured health and safety protocols were followed to ensure a positive experience for all patrons

· Supervised all aquatic activities by regulating equipment entry points and monitoring patron activity

· Monitored swimming areas to ensure the safety of all patrons by enforcing rules and responding promptly to emergencies.

· Conducted daily inspections of pool facilities and equipment to ensure a safe and clean environment.

· Provided excellent customer service by answering questions, giving safety instructions, and assisting guests with concerns.

· Maintained certifications in CPR, First Aid, and Lifeguarding through regular training and recertification.

· Collaborated with other lifeguards and supervisors to ensure smooth operations and coverage during shifts.

• Developed strong relationships with the children and their families.
• Managed the children's daily routines, such as meal times, bath times, and bedtimes.
• Cultivated positive relationships with parents by working alongside to care for children.
• Transported children to and from school, doctor appointments and extracurricular activities.
• Assisted with housekeeping duties such as cleaning, laundry, and grocery shopping.

· Led swim lessons for youth ages 4-14, teaching a variety of skills and techniques based on the students' individual needs.

• Assisted guests with ride instructions, safety procedures, and park information to ensure a safe and enjoyable experience.
• Monitored water attractions and ride entry/exit points to maintain a safe environment and enforce park rules.
• Performed routine safety checks on ride equipment and reported any issues to supervisors promptly.
• Provided excellent customer service by answering questions, handling guest concerns, and offering directions throughout the park.
• Maintained cleanliness of assigned areas, including walkways, seating areas, and attraction queues.
• Supported lifeguards and other staff during emergencies by helping clear areas, direct guests, or assist with crowd control.
• Followed all safety and operational procedures to uphold the park’s high standards for guest safety and satisfaction.

• Guided and cared for children ages 5-12 by offering entertainment, nourishment, and emotional support
• Provided special accommodations for a child with Down syndrome to ensure their well-being and inclusion in activities
• Currently a part-time nanny for a family in Bellbrook
• I nanny a 7-year-old boy who has non-verbal Autism
• I help him with his learning activities as well as learning social skills and getting exercise in his day

• Uphold sanitary and safety requirements to guarantee a clean and safe dining experience
• Greeted every customer with a smile to provide outstanding service in a fast-paced environment
• Supported front and back of house teams to ensure operational efficiency during peak hours