Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
PVSA (President's Volunteer Service Award)
Timeline
Generic

Grand Kao

Poway

Summary

Enthusiastic professional with hands-on experience in cafeteria management. Demonstrates strong teamwork and problem-solving skills, while effectively handling customer interactions and maintaining service quality. Ready to bring a proactive approach to part-time opportunities.

Overview

2
2
years of professional experience

Work History

Cafeteria Manager

PUSD
Poway, CA
11.2023 - 11.2025
  • Managed daily cafeteria operations to ensure efficient service delivery and food quality.
  • Trained and supervised staff on food safety practices and customer service standards.
  • Fostered positive relationships with students, staff, and vendors to enhance service satisfaction.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Ensured compliance with health and safety regulations, maintaining clean and safe dining environment for both customers and staff.
  • Resolved customer complaints promptly, maintaining strong relationships with patrons for repeat business.

Education

No Degree -

Poway High School
Poway
06-2027

Skills

  • Food preparation
  • Health and safety procedures
  • Food handling
  • Sanitation standards
  • Safety and health precautions
  • Customer retention
  • Anticipating problems
  • Written communication
  • Adaptability
  • Continuous improvement
  • Time management abilities
  • Professionalism

Accomplishments

  • Qualified and competed in the selective state Panel competition for Piano run by the Music Teachers' Association of California (MTAC)
  • Varsity lineup for Poway Wrestling, ranked 7 in the country
  • Elected Vice President of the California branch of an international nonprofit organization (Tzu Chi)
  • Lead and produce the sports segment for the school news broadcast
  • Led the staff of Tzu Chi in the California branch

Languages

English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Spanish
Professional Working

PVSA (President's Volunteer Service Award)

The President's Volunteer Service Award (PVSA) is a national recognition awarded to those who complete a significant amount of verified community service in a twelve-month period. Personally, I was awarded the PVSA two years consecutively before it was discontinued, both in the silver tier, meaning I completed a minimum of 175 verified community service hours in one year. In order to acquire said community service hours, I mentored newly appointed staff members in my community service organization, prepared food for various occasions in food banks and centers, organized monthly meetings, and cooperated accordingly with higher ups of an international nonprofit foundation. In the process of gaining this award, I learned how to properly delegate time so to ensure the required community service hours were met, as well as leadership and communication so to ensure professionalism in meetings organized by me. By gaining this award, I also spread the impact of helping multiple families by providing aid in various ways.

Timeline

Cafeteria Manager

PUSD
11.2023 - 11.2025

No Degree -

Poway High School