Grant A. Taylor
Benbrook
Summary
Offering detail-oriented and organized approach with readiness to learn and grow in a professional environment. Brings basic understanding of financial data management and proficiency in data entry software. Reliable team player with focus on collaboration and adaptability to changing business needs.
Overview
7
7
years of professional experience
Work History
Finance Manager
Don Davis Auto Group
06.2023 - 12.2024
- Conducted thorough evaluations of client credit history to determine the best financing options available.
- Educated customers on various loan products, ensuring they fully understood their financial commitments.
- Streamlined financing procedures for faster approval and processing times.
- Maximized revenue generation by upselling a variety of finance and insurance products to customers.
- Prioritized transparency in communication with clients, building trust through clear explanations of financial obligations.
- Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
Sales Associate
Don Davis Auto Group
02.2020 - 06.2023
- Qualified buyers by understanding buyers’ requirements and interests, responding to inquiries, building rapport, and recommending sales promotions.
- Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
- Closed sales by overcoming objections, asking for sales, negotiating sale price, completing sales and delivery process.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Transportation Supervisor
CDL Partners
07.2018 - 02.2020
- Coordinated schedules and routes for drivers to ensure timely deliveries and customer satisfaction.
- Ensured proper documentation was completed accurately for all transportation operations, including driver logs, vehicle inspection reports, and accident/incident reports.
- Addressed issues swiftly, resolving conflicts between drivers, customers, or other stakeholders effectively.
- Developed strong relationships with clients through consistent communication and excellent customer service practices.
Dispatcher
Quality Driver Solutions
08.2017 - 06.2018
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Maintained updated and detailed records of calls in physical and electronic database.
- Consistently met performance metrics for call handling, contributing to the overall success of the department.
- Adapted quickly to changing situations, ensuring uninterrupted dispatch operations during emergencies.
Education
BBA - Business Administration & Management
Sam Houston State University
Skills
- Detail-oriented Mindset
- Skilled in Multiple Software Systems
- Goal Setting Aptitude
- Proficient in all Microsoft Applications
- Risk assessment
- Data analysis
- Verbal and written communication
- Relationship management
- Documentation review
- Data entry and 10-key
- Coaching and training
- Customer satisfaction
Timeline
Finance Manager
Don Davis Auto Group
06.2023 - 12.2024
Sales Associate
Don Davis Auto Group
02.2020 - 06.2023
Transportation Supervisor
CDL Partners
07.2018 - 02.2020
Dispatcher
Quality Driver Solutions
08.2017 - 06.2018
BBA - Business Administration & Management
Sam Houston State University
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