Grant Bishop
Manhattan
Summary
Results-oriented and profit-driven manager with a proven track record in leading multimillion-dollar operations and high-performing teams of 500+ personnel. Skilled in optimizing processes, enhancing compliance, and implementing lean methodologies to elevate output, quality, and customer satisfaction while reducing costs. Adept at overcoming supply chain challenges and production-line inefficiencies to deliver top-line growth and bottom-line results. Recognized for cultivating employee morale, fostering safety-first cultures, and driving continuous improvement across manufacturing and operational environments. Seeking a leadership role where expertise in process improvement, quality, and operational excellence can contribute to sustained organizational success.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Director of Development, Distribution, Inventory Management
KS Booth Creek Wagyu/HCI Hospitality
08.2023 - Current
- Managed the day-to-day maintenance and operations for over40 Freddy’s restaurants across the U.S., three Woof’s Play and Stay locations, three specialty restaurants, and the Booth Creek Wagyu Distribution Center, ensuring smooth functionality and efficiency
- Directed day-to-day maintenance and operations for40+ Freddy’s restaurants, three Woof’s Play and Stay locations, and two specialty restaurants, implementing strategies that enhanced functionality and efficiency
- Spearheaded the opening of a new Freddy’s restaurant in Granbury, TX, managing construction phases to meet quality standards, timelines, and budget goals
- Conducted detailed data analysis to identify inefficiencies, leading to the implementation of lean methodologies that reduced operational costs and improved performance across all managed locations
- Optimized the work order process by introducing streamlined workflows, reducing maintenance downtime by25% and increasing overall productivity
- Improved inventory accuracy by35% at the Booth Creek Wagyu Distribution Center through enhanced inventory management processes and technology integration
- Implemented lean initiatives to standardize maintenance procedures, reducing redundancies and improving cross-location operational consistency
- Established new efficiency measures at the Booth Creek Wagyu Distribution Center, streamlining the picking process and reducing order fulfillment times by20%
- Partnered with external vendors to execute expansion projects and manage maintenance repairs, ensuring alignment with quality standards and operational goals
- Leveraged data-driven insights to develop and execute strategic plans, achieving measurable improvements in operational efficiency across multiple facilities
- Introduced process enhancements to optimize resource allocation, reducing waste and ensuring sustainable operational practices across the organization
- Led cross-functional teams in implementing technology-driven solutions that improved communication and expedited maintenance response times by30%
- Developed and enforced key performance metrics to monitor and improve operational efficiency, ensuring continuous quality improvements across all managed locations
Operations Manager & Project CI Manager
TJX Companies/Sierra
07.2019 - 07.2023
- Manage day-to-day operations throughout the Sierra fulfillment center, supervising a staff of131 direct reports across5 departments and an additional602 indirect reports in areas including production, shipping, receiving, maintenance, engineering, quality, and inventory compliance
- Oversee and manage safety for three separate buildings
- Manage and implement lean initiatives through six sigma by utilizing lean principles and seeing them through completion
- Designed and implemented a comprehensive Coach Trainer Program to enhance new hire onboarding and provide ongoing development for consistent training practices across all shifts
- Developed Preferred Methods for each department to reduce training ambiguity and ensure consistency in operational procedures across shifts
- Improved order filling efficiency by32 OPH through Building Operationally Lean Teams (BOLT) initiatives, achieving cost savings exceeding $270,000
- Managed the building’s safety program, conducting monthly safety meetings and audits to enhance safety awareness and compliance
- Initiated a supervisor leadership project focused on improving presentation skills and understanding of leadership competencies and cultural factors
- Analyzed workflow data to adjust staffing levels dynamically, aligning with operational needs and maximizing productivity
- Served as project manager for a $900K retail expansion project, completed under budget and four weeks ahead of schedule
- Ensured continuous improvement of performance plans in collaboration with Human Resources Management
- Actively coached and mentored supervisors and staff, fostering a collaborative, growth-oriented environment that values diversity and integrity
- Reinforced a positive work environment and company culture, inspiring teams with challenging assignments and effective coaching
- Established and maintained effective relationships with peers, team members, and senior managers to drive communication, cross-departmental collaboration, and strategic implementation of solutions
Value Stream Manager
Parker Hannifin
04.2014 - 07.2019
- Managed day-to-day operations, supervising a staff of31 direct, and154 indirect reports in areas including manufacturing production, supply chain, engineering, maintenance, quality, inventory and compliance
- Demonstrated strong, dynamic leadership by developing others to become leaders within the organization
- Spearheaded a culture of accountability and engagement through strategy deployment and effective performance and talent management
- Coordinated emergency response teams during incidents, conducted root cause analyses, and developed mitigation action plans to improve workplace safety
- Cultivated a safety culture recognized for achieving over four years without a recordable workplace injury in the spiral value stream
- Led and facilitated two High Performance Safety Teams, conducted monthly safety audits, weekly toolbox talks, and job hazard assessments
- Utilized maintenance management system in conjunction with safety metrics to capture trends and outstanding safety improvements
- Selected by executive leadership to participate in multiple Kaizen and Presidential Kaizen events, driving process and quality improvements across multiple locations
- Implemented lean strategies that improved productivity, reduced waste, and optimized operations
- Served as Plant Manager for Kennett facility during personal development phase
- Reduced backlog by $75K and material lead time by two days in the first month
- Reduced lead-time by over50% in the largest value stream in the plant by combining processes, eliminating WIP, and increasing line speeds by20%
- In addition to the lead- time and inventory reductions, scrap was reduced by30%
- Improved customer service levels from a stagnant83% on-time delivery to greater that97% by implementing Heijunka, level scheduling, and FIFO throughout the operation
- Led strategy deployment initiatives for the spiral value stream, maximizing divisional growth and sustainability over a5-year outlook
- Increased preventive maintenance schedules, reducing unplanned downtime and improving monthly output by11%
- Utilized maintenance management systems to identify trends and implement safety improvements
- Led Six Sigma initiatives that reduced labor costs by30% and increased productivity, quality, and profitability metrics by65%,22%, and35%, respectively
- Captured $400K annual savings by implementing scrap-reduction measures
- Designed and implemented raw material and finished goods supermarkets, reducing inventory by25% and achieving a consistent supply of less than30 days
- Ensures the spiral value stream has proper inventory, production control scheduling, shipping/receiving logistics and quality procedures in place
- Emphasized continuous flow production, pull systems, and product leveling, ensuring operational efficiency across shifts
- Maintained competitive awareness and drove Return on Sales from13% to over30%
- Facilitated2 High Performance Safety Teams aimed at reducing work related injuries
- Conducted weekly tool box talks and reviewed job hazard assessments during each reported incident
- Formed Safety team to lead plant-wide monthly safety audits on2nd shift
- Improved Braid Value Stream by applying Green Belt tools and practices resulting in over $70,000 in savings each year
- Champion of5 High Performance Teams aimed improving plant-wide metrics in addition to implementing5-S model cell for the Manhattan facility
- Created training manuals for specialized operations, increasing efficiency
- Coached and mentored five employees in pursuing higher education, providing guidance on schools, programs, and financial aid options
- Investigated work related accidents and injuries and implemented preventive measures
- Established manufacturing priorities, coordination of activities with off-shift management and order shipments
- Emphasize the creation of continuous product flow, utilization of pull systems where flow is not currently possible, and product leveling to shift leads
- Created and developed new training manual for mandrel blow out operators resulting in an increasing work efficiency
- Conducted12 A3s to enhance safety, applying Green Belt methodologies that generated $70K annual savings in the Braid Value Stream
- Established5-S model cells and led strategy deployment initiatives for sustainable growth
- Knowledge in SIPOC, TMAP, PMAP, FMEA, MSE, and control analysis
- Fostered a collaborative, positive team environment through regular meetings, clear task delegation, and support coordination
- Championed five high-performance teams to improve plant-wide metrics
Law Enforcement Officer
Riley County Police Department
04.2013 - 04.2014
- Successfully completed560 hours of training at the Kansas Law Enforcement Training Center and the Police Training Officer (PTO) program, gaining foundational and advanced law enforcement skills
- In-depth understanding of Commission on Accreditation for Law Enforcement Agencies (CALEA) policies, requirements, and regulations, ensuring adherence to professional standards
- Trained in handling adverse populations and skilled in de-escalating potentially hostile situations to maintain public safety and order
- Consistently demonstrated respect and professionalism toward all members of the community, receiving multiple commendations for exemplary conduct and dedication
Spiral Cell Operator
Parker Hannifin
03.2012 - 04.2013
- Planned and developed innovative tracking methods with a focus on lean management principles to optimize processes and enhance operational efficiency
- Designed, constructed, and implemented safer equipment to reduce workplace injuries while maintaining high production efficiency
- Actively participated in the Manhattan BP and Kaizen events, contributing to rapid process improvements and operational streamlining
Security Forces Convoy Response Force Supervisor
United States Air Force
02.2007 - 02.2012
- Provided security for Protection Level One (PL1) assets, safeguarding150 intercontinental ballistic missile (ICBM) launch facilities and15 missile alert facilities across a multi-state area
- Assisted in the command, control, and transportation of PL1 resources across Colorado, Wyoming, and Nebraska
- Earned an Achievement Medal for swiftly defusing an incident involving an unruly motorist, preventing interference with critical government operations
- Directed track flow during sensitive resource shipments, preventing unauthorized access to national assets
- Collaborated with missile security control centers and state, federal, and local law enforcement agencies to ensure seamless security operations
- Supervised and mentored over60 personnel, ensuring compliance with training requirements, accurate record-keeping, and readiness for operational appointments
- Held key positions, including Fire Team Leader, Missile Security Controller, and Convoy Response Force, demonstrating versatility and expertise in high-security environments
- Secret Clearance, Personnel Reliability Program (PRP)
Education
MBA - Project Management
Capella University
Minneapolis, MN12.2016
BA - Criminal Justice
American Military University
Cheyenne, WY08.2013
AAS - Criminal Justice
Community College of the Air Force
Cheyenne, WYBEET - undefined
DeVry University
Cheyenne, WY08.2011
Skills
- Problem Based Learning Methods
- Team Building & Leadership
- Project Management
- Six Sigma Green Belt
- Emotional Intelligence
- Lean Manufacturing Methodologies
- Continuous Improvement Methods
- Process Improvement
- Forecasting, scorecards & KPIs, Scrap and Rework Reduction
- Employee Empowerment
- P&L Management & Cost Controls
- Quality control
Certification
- 10+ Years of Supervisor and Management Experience
- Police Officer (P.O.S.T. Certified)
- Certified Six Sigma Green Belt & Yellow Belt
- Super Supervisor Training
- Lean Boot Camp II & III
- Process Management
- Improving Project Management Skills
Accomplishments
- 2009 Staff Airman of the Year Award
- NCO of the Month Award
- Six Airman of the Month Awards
- Good Conduct Medal
- Completion of Security Forces Craftsman School
- Completion of Airman Leadership School
- Honor Graduate of Security Forces Training Academy (5th of143 Students)
- Received “Atta Boy” recognition in Law Enforcement
- Three Airman of the Quarter Awards
- Five “Outstanding Performer” Awards
- Two Air Force Achievement Medals
- One Commendation Medal
- Two Early Promotions
Timeline
Director of Development, Distribution, Inventory Management
KS Booth Creek Wagyu/HCI Hospitality
08.2023 - Current
Operations Manager & Project CI Manager
TJX Companies/Sierra
07.2019 - 07.2023
Value Stream Manager
Parker Hannifin
04.2014 - 07.2019
Law Enforcement Officer
Riley County Police Department
04.2013 - 04.2014
Spiral Cell Operator
Parker Hannifin
03.2012 - 04.2013
Security Forces Convoy Response Force Supervisor
United States Air Force
02.2007 - 02.2012
BA - Criminal Justice
American Military University
BEET - undefined
DeVry University
- 10+ Years of Supervisor and Management Experience
- Police Officer (P.O.S.T. Certified)
- Certified Six Sigma Green Belt & Yellow Belt
- Super Supervisor Training
- Lean Boot Camp II & III
- Process Management
- Improving Project Management Skills
MBA - Project Management
Capella University
AAS - Criminal Justice
Community College of the Air Force
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