Grant Chaney
Upland,CA
Summary
Dynamic fitness professional with a proven track record at the University of Redlands, excelling in client relationship building and customer service. Enhanced membership retention through attentive engagement and effective communication. Strong multitasker with health and safety awareness, dedicated to fostering a positive and goal-oriented environment.
Offering positive attitude and excellent communication skills, eager to learn and grow in fitness center setting. Brings ability to quickly understand and adapt to new systems and procedures, coupled with effective multitasking skills. Ready to use and develop organizational and customer service skills in [Desired Position] role.
Overview
2
2
years of professional experience
Work History
Fitness Center Receptionist
University Of Redlands Official
05.2022 - 08.2024
- Acted as a liaison between management and members, relaying important updates or policy changes while addressing any concerns or questions.
- Contributed to increased membership retention rates by building rapport with clients through attentive service and genuine interest in their progress.
- Demonstrated strong multitasking abilities by managing multiple phone lines, email correspondence, and in-person inquiries simultaneously.
- Coordinated staff schedules to ensure adequate coverage during peak hours, maintaining optimal service levels at all times.
Education
Bachelor of Arts - Communications
University of Redlands
Redlands, CA12-2025
High School Diploma -
Upland High School
Upland, CA06-2021
Skills
- Health and safety awareness
- Team player attitude
- Client relationship building
- Goal-oriented mindset
- Marketing and promotion
- Fitness industry networking
- Customer service
- Teamwork and collaboration
Timeline
Fitness Center Receptionist
University Of Redlands Official
05.2022 - 08.2024
Bachelor of Arts - Communications
University of Redlands
High School Diploma -
Upland High School
Similar Profiles
Emily MerrimanEmily Merriman
CRLA Coordinator at University Of Redlands OfficialCRLA Coordinator at University Of Redlands Official
Gift JamesGift James
Community Assistance at University Of Redlands OfficialCommunity Assistance at University Of Redlands Official
Jeremyah Bradley BradleyJeremyah Bradley Bradley
Esports Coach at University Of Redlands OfficialEsports Coach at University Of Redlands Official