Grant Daniels
New Port Richey,FL
Summary
Dynamic leader with a proven track record at the Semi-Private, Seven Springs Golf & Country Club, enhancing membership growth and retention through innovative marketing and relationship-building strategies. Skilled in sales management and customer service, I've significantly improved member satisfaction and engagement. Expert in utilizing data-driven decision-making to achieve organizational goals, demonstrating exceptional time management and decision-making abilities.
Overview
9
9
years of professional experience
Work History
Director of Memberships
Seven Springs Golf & Country Club
10.2021 - Current
- Enhanced communication channels with members through regular newsletters, email blasts, and social media engagement, keeping them informed about relevant news, events, and resources available through their memberships.
- Launched successful referral program to encourage existing members to recruit new members, expanding the organization''s reach.
- Developed strong relationships with partner organizations to expand membership benefits and value proposition.
- Streamlined onboarding process for new members, ensuring a seamless integration into the organization.
- Conducted regular analysis of membership data to identify trends or areas requiring further attention, ensuring continuous improvement in the organization''s membership services.
- Created a comprehensive membership database that allowed for efficient tracking of renewals, upgrades, and cancellations.
- Collaborated with other department heads to ensure alignment between membership goals and organizational objectives.
- Monitored competitor activities in order to identify potential areas for improvement or expansion within our membership offerings.
- Implemented data-driven decision-making for improved member retention and overall satisfaction.
- Organized promotional events and interacted with community to increase sales volume.
- Proficient in: JONAS Club Software, EZLinks (GolfNow), MailChimp, Microsoft Office, Google Drive, PosterMyWall
Assistant Golf Professional
Seven Springs Golf & Country Club
03.2019 - 09.2021
- Oversaw training of services staff and other day-to-day activities on driving range.
- Managed pro shop operations to ensure efficient inventory control, merchandising, and sales performance.
- Optimized daily operations by maintaining accurate records of green fees, cart rentals, memberships, tournament registrations, and other transactions.
- Coordinated junior golf programs to promote interest in the sport among younger generations.
Insurance Underwriter
Progressive Insurance
04.2015 - 02.2019
- Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.
- Documented underwriting decisions and provided evidence of compliance with applicable regulations.
- Made approval and denial recommendations by determining accurate risk levels.
- Conducted regular audits of underwriting files to ensure accuracy, compliance, and consistency in decision-making processes.
- Examined credit reports, financial statements and tax returns to determine repayment capability.
Education
Bachelor Of Science - Economics
Florida State University
Tallahassee, FL08.2015
Skills
- Membership Growth
- Sales management
- Marketing expertise
- Retention Strategies
- Customer Service
- Time Management
- Decision-Making
- Relationship Building
- Staff Training and Development
- Goal Setting and Achievement
Timeline
Director of Memberships
Seven Springs Golf & Country Club
10.2021 - Current
Assistant Golf Professional
Seven Springs Golf & Country Club
03.2019 - 09.2021
Insurance Underwriter
Progressive Insurance
04.2015 - 02.2019
Bachelor Of Science - Economics
Florida State University
Similar Profiles
Daniel FiandorDaniel Fiandor
Golf Cart Attendant at Miami Springs Golf & Country ClubGolf Cart Attendant at Miami Springs Golf & Country Club
Jade GoodwinJade Goodwin
Supervisor at Silver Springs Golf & Country ClubSupervisor at Silver Springs Golf & Country Club
James CaseyJames Casey
Golf Caddy at New Canaan Country ClubGolf Caddy at New Canaan Country Club
Samanta CarpioSamanta Carpio
Chi Chi Rodriguez Acadamy School Counselor Intern at Chi Chi Rodriguez AcadamyChi Chi Rodriguez Acadamy School Counselor Intern at Chi Chi Rodriguez Acadamy
Matthew MillerMatthew Miller
Warehouse Manager at Lemongrass Spa Products LLCWarehouse Manager at Lemongrass Spa Products LLC