Grant Dickinson
Kennewick,WA
Summary
Organized and hard working laborer with 12+ years with mixed labor in delivery, factory/manufacturing and customer service while maintaining high safety standards and ability to learn new skills to meet employers need and expectations. Experience in training and directing employees to complete tasks necessary for the job. Current Class A CDL license with doubles/triples, tanker, hazmat endorsements.
Overview
26
26
years of professional experience
Work History
Lubricant/Propane Delivery Driver-Class A
Christensen Inc
01.2024 - Current
- Assisted in training new hires on proper delivery procedures, safety protocols, and company policies to ensure consistent performance across the team.
- Ensured accurate delivery for customers by carefully calculating the amount of propane delivered at each stop using calibrated meters.
- Improved customer satisfaction by ensuring timely and accurate lubricant/propane deliveries to residential and commercial clients.
- Contributed to a positive work culture by actively participating in team meetings, sharing best practices, and providing constructive feedback to improve overall performance.
- Completed daily logs, timesheets, delivery tickets, vehicle inspection reports, and other required documentation in a timely manner.
- Earned a reputation as a reliable driver with an excellent driving record, maintaining safe operation of the delivery vehicle at all times.
- Enhanced route efficiency by utilizing GPS technology and planning optimal routes to minimize travel time between deliveries.
- Achieved a high level of customer satisfaction with professional demeanor, friendly service, and prompt problem resolution during lubricant/propane deliveries.
- Contributed to team efficiency by collaborating with dispatchers, service technicians, and sales representatives for seamless communication.
- Maintained a safe work environment by adhering to all company safety procedures and regulations during lubricant/propane deliveries.
- Supported colleagues during peak seasons or staff shortages by stepping in to assist with additional deliveries without compromising quality or timeliness.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Communicated with dispatchers to stay informed of details concerning routes, changes to routes and delivery schedules.
- Maintained positive relationships with customers to promote continued business opportunities.
- Handled customer concerns and issues by answering questions and escalating major problems to supervisor and/or dispatch.
Delivery Driver-Class A
Columbia Distributing
07.2023 - 01.2024
- Transferred products between distribution centers and retail locations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Verified accuracy of all deliveries against order forms.
- Managed customer inquiries and complaints in polite and professional manner.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Minimized breakdowns and complex mechanical issues by inspecting trucks each day and completing routine maintenance.
- Maneuvered vehicles with high degree of skill through narrow passageways and around obstructions such as parked cars.
- Handled load documentation, obtained signatures, collected payments, and provided copies to destination staff.
- Operated vehicles with capacities as high as 56,000 pounds with 0 incidents
Line Haul Truck Driver
FedEx Freight
09.2022 - 07.2023
- Communicated with dispatchers and other office personnel to update daily tasks and quantity of trailers needed for transport.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials and make sure proper placards are shown on trailer/s.
- Inspected load security and checked for damages.
- Built sets of doubles daily and transported freight with doubles to and from destinations designated by FedEx Freight.
- Operate forklift to load and unload freight from trailer and securely strapping freight inside trailer, including using decking inside trailers.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management and peers.
Courier
FedEx Express
10.2021 - 09.2022
- Drove safely at all times to avoid accidents and harm.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management and peers. Answered customer inquiries regarding shipments and provided updates on package arrival.
- Reported suspected mechanical issues quickly to supervisor for remediation.
- Perform pretrip inspection on delivery vehicle before beginning shift to verify correct and safe operating order.
- Operate vehicle safely in highly congested areas with no traffic violations. Safely loaded items into delivery vehicle to minimize damage while in transit.
- Follow company policies and procedures during shift.
Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
Support Hand
Clearwater Paper
11.2009 - 06.2021
- Constant observations of unsafe conditions
- Maintain proper condition/use of PPE daily
- Maintain equipment to prevent failure
- Frequent observations of pumps, electric motors, valves to ensure proper condition of equipment
- Daily fire prevention tour to prevent fires
- Daily chemical tour/ Stock and fill chemicals as needed
- Use of large overhead crane use
- Safely use/operate forklift, aerial boom lift
- Troubleshoot machines in upset conditions to achieve peak operations/ fix issues with tools available
- Take inventory of products used to manufacture paper
- Operate control panels for specific areas of machines
- Safely use/operate front loader, bobcat
- Coordinate with management on daily tasks. Prioritize tasks and adjust order of them if needed per situation.
Delivery Driver
FedEx Ground
05.2008 - 11.2009
- Performed walk around on delivery vehicle before beginning shift to verify correct, safe operating order.
- Sorted packages into truck in order of route for efficiency.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Fostered positive working relationships with customers by responding to questions and concerns.
- Delivered between 50-125 packages daily
Delivery Truck Driver
R&R Pet Foods
05.2004 - 05.2008
- Operated with safety and skill to avoid accidents and delays.
- Filled orders using pallet jack and forklift and loaded into trailer
- Packaged and shipped merchandise with FedEx and UPS
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Redirected shipments en route in response to customer requests.
- Contacted customers to report delayed delivery times.
- Maintained logbook and work hours in accordance to state and federal laws.
- Clearly communicated with management expenditures throughout delivery route.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to customers needs.
- Delivered packages from distribution center to commercial areas using self-developed routes.
- Removed and unloaded packages from semi truck for customer deliveries, using extreme care to avoid damage to goods.
- Maintained safe driving record by observing all road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle at all times.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Offered every customer outstanding service, promoting high satisfaction and cementing loyalty.
- Organized all shipping paperwork and documented customer payments to keep records accurate and current.
- Performed pre-inspection of vehicle before each delivery
- Delivered goods inside business using pallet jack and dolly
- Stock and rotate ordered merchandise inside inside customers' business
Ammunition Assembler
Vista Outdoor
04.1999 - 05.2004
- Employed safety and procedure to assemble components with minimal supervision, exceeding all expected project milestones.
- Closely inspected parts for cleanliness and freedom from contaminants.
- Conducted quality assurance inspections on finished components and identified issues.
- Kept work areas clean by removing trash and debris and organizing all tools in preparation for next shift.
- Inspected completed ammunition products for functionality and quality, alerting supervisors of repeat issues and seeking out root causes.
- Prevented equipment jams or wasted materials by setting and verifying accurate parts clearances.
- Planned and paced work efficiently in order to meet daily, weekly, project or production goals.
- Maintained counts and lifts, shifts and stocks materials and parts.
- Compared parts to stock lists and material parameters to check compliance and identify non-conforming parts.
- Disassembled, reassembled and corrected changeover.
- Recognized and reported defective material and equipment to shift supervisor.
- Safely used hydraulic and pneumatic powered machinery to assemble product.
Education
GED -
Walla Walla Community College
Clarkston, WA1999
Skills
- Troubleshooting
- Quality assurance
- Detail-oriented
- Interpersonal Communication
- Safety and compliance
- Forklift Operation
- Machine Operation
- Materials management
- Equipment monitoring
- Aerial boom lift operation
- Forklift operation
- Customer service understanding
Timeline
Lubricant/Propane Delivery Driver-Class A
Christensen Inc
01.2024 - Current
Delivery Driver-Class A
Columbia Distributing
07.2023 - 01.2024
Line Haul Truck Driver
FedEx Freight
09.2022 - 07.2023
Courier
FedEx Express
10.2021 - 09.2022
Support Hand
Clearwater Paper
11.2009 - 06.2021
Delivery Driver
FedEx Ground
05.2008 - 11.2009
Delivery Truck Driver
R&R Pet Foods
05.2004 - 05.2008
Ammunition Assembler
Vista Outdoor
04.1999 - 05.2004
GED -
Walla Walla Community College
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