Grant Folmsbee
Edgewater,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Assistant Golf Professional
Hidden Lakes Golf Club
08.2021 - Current
- Educated customers on products and equipment, which provided information needed to make appropriate purchases.
- Oversaw training of services staff and other day-to-day activities on driving range.
- Initiated and planned summer camp program for children, helping cultivate love for golf in younger generation.
- Assisted manager with making purchases for club pro shop.
- Assisted in developing marketing materials to promote coaching services.
- Utilized various coaching models and techniques to maximize client success.
- Developed and delivered effective and engaging coaching sessions to improve performance.
- Developed and maintained network of professional resources to refer clients to.
- Provided guidance to clients in overcoming challenges and identifying opportunities.
- Developed relationships with clients to provide ongoing support and encouragement.
- Assisted clients in setting and achieving personal and professional goals.
- Facilitated group coaching sessions and provided individual coaching support.
- Encouraged clients to find creative solutions to problems and maintain motivation.
- Analyzed client feedback to adjust coaching sessions accordingly.
- Offered constructive feedback to clients to help reach goals.
- Trained athletes in proper use of equipment for safety and maximum results.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
Cart Barn Attendant
Hidden Lakes Golf Club
08.2021 - Current
- Shut down facility daily by turning off lights, storing equipment and locking doors.
- Periodically disinfected carts preventing spread of disease.
- Gathered and consolidated carts, freeing up additional cart return spaces.
- Monitored pace of play, turf repairs and tee times for players.
- Cleared parking lot of litter and foreign debris.
- Cleaned carts and repaired broken or damaged parts.
- Removed broken and unserviceable carts from inventory for repair.
- Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
- Built and established positive relationships with patrons, team members and supervisors.
- Offered carts to patrons.
- Set up promotional displays and equipment for special events and activities.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Trained new recreation attendants on safety procedures and customer service tactics.
- Delivered information and details of interest about facility to visitors.
- Supervised gameplay and monitored guests' actions to prevent theft.
Pro Shop Attendant
Hidden Lakes Golf Club
08.2021 - Current
- Performed general shop upkeep duties by cleaning surfaces, restocking displays and emptying trash receptacles .
- Took phone calls to book tee times and answer questions pertaining to golf operations.
- Maintained full knowledge of golf tournaments and events to answer member questions pertaining to events.
- Operated cash register to accept cash, credit card and gift card payments.
- Educated members and customers on new products, services and discounts to promote additional sales.
- Stocked and restocked inventory on sales floor to boost sales and meet company demands.
- Enforced established rules of course among golfers such as out of bound areas, cart regulations and wearing of proper clothing.
- Assisted in merchandising by creating new, interesting and visually pleasing displays within store.
- Developed strong rapport with customers and created positive impression of business.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Monitored customers for signs of security concerns and escalated issues to management.
- Recommended complementary purchases to customers, increasing revenue.
Education
High School Diploma -
N/a
N/a 06.2021
Skills
- Event Planning
- Cart Maintenance
- Competition Preparation
- Facilities Oversight
- Rule Enforcement
- Equipment Use Monitoring
- Coaching Experience
- Customer Service
- Creativity and Flexibility
- POS Systems Proficiency
- Regripping
- Scoring
Timeline
Assistant Golf Professional
Hidden Lakes Golf Club
08.2021 - Current
Cart Barn Attendant
Hidden Lakes Golf Club
08.2021 - Current
Pro Shop Attendant
Hidden Lakes Golf Club
08.2021 - Current
High School Diploma -
N/a
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