Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grant Gaffney

Frisco,TX

Summary

Reliable Customer Service Representative, skilled in building lasting client relationships. Seeking the opportunity to boost a company's success through attention to detail and the drive for excellence. In addition I possess the critical thinking skills and hands on learning style necessary to excel in my role and benefit the company.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Dicks Sporting Goods
Frisco, TX
11.2022 - 06.2023
  • Assisted customers in-person, over the phone, and via email, locating merchandise and providing product information, sales, and ordering information
  • Quintessential Customer Service Representative engaging both Customers and Coworkers with a professional and positive attitude.
  • Experience as a front-end cashier working register, inventory system, and accurately counting out cash register at business close.
  • Priced and packaged goods; Processed orders accurately and efficiently in accordance with company policies.
  • Ability to lift boxes and equipment in excess of 80 pounds; Unloading and handling freight boxes.

Grocery Stocker

Sprouts
Frisco, TX
07.2022 - 11.2022
  • Rebuilt and organized shelves, racks, and displays to enhance product visibility and drive sales.
  • Processed transactions, bagged items, and provided detailed assistance to customers, ensuring a positive shopping experience.
  • Assisted customers in locating products, retrieved specialty items from back-stock, and recommended the best products to meet their needs.
  • Maintained store cleanliness and organization throughout the day, including back refrigerators and produce sections, while supporting all store operations as requested by management.

Education

High School Diploma -

Lone Star High School
Frisco, TX
05-2021

Some College (No Degree) - General Studies

Collin County Community College District
Frisco, TX

Skills

  • Accurately assess and resolve the needs of the customer, or work with management to escalate and rectify
  • Extensive experience in team settings and the ability to work well in a group or with management
  • Ability to work in a fast-paced environment with high-volume workflow while maintaining focus and attention to detail
  • The wherewithal to take responsibility for my actions and own up to my mistakes, continuing forward with a growth mindset

Timeline

Customer Service Representative

Dicks Sporting Goods
11.2022 - 06.2023

Grocery Stocker

Sprouts
07.2022 - 11.2022

Some College (No Degree) - General Studies

Collin County Community College District

High School Diploma -

Lone Star High School

Similar Profiles

CREATE PROFILE
Grant Gaffney