Summary
Overview
Work History
Education
Skills
Timeline
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Grant Gilley

Lewisville,TX

Summary

Accomplished Transportation Associate with a proven track record at Amazon, enhancing safety records and customer satisfaction through meticulous vehicle inspections and efficient delivery management. Expert in transportation regulations and fleet management, coupled with exceptional teamwork and collaboration skills. Demonstrated ability to drive continuous improvement, significantly contributing to operational efficiency and environmental standards.

Overview

5
5
years of professional experience

Work History

Transportation Associate

Amazon
10.2021 - Current
  • Improved safety records, conducting regular vehicle inspections and maintenance checks to ensure proper functioning.
  • Increased customer satisfaction by providing professional service and timely delivery of shipments.
  • Contributed to team success through consistent collaboration with other Transportation Associates and management.
  • Promoted a positive work environment within the transportation department fostering a culture of collaboration among team members.
  • Supported warehouse efficiency by coordinating pick-ups and drop-offs according to inventory needs.
  • Maintained compliance with all federal, state, and local regulations regarding transportation services.
  • Expedited critical shipments by prioritizing time-sensitive cargo and coordinating efficient routing options.
  • Assisted in training new employees on processes, procedures, and safety protocols to uphold high standards of performance.
  • Ensured adherence to environmental standards throughout the transportation process reducing the carbon footprint of the organization.

Process Assistant

Amazon
09.2020 - 10.2021
  • Facilitated knowledge sharing among team members, fostering a culture of collaboration and innovation.
  • Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
  • Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
  • Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Associate

Amazon
03.2020 - 09.2020
  • Facilitated training sessions for new employees, ensuring smooth onboarding process.
  • Main responsibility was to load trailers, as well as teach incoming personnel how to work the ship dock.

Driver Helper

United Postal Service, UPS
10.2019 - 01.2020
  • Enhanced delivery capacity during peak periods, working overtime and weekends.
  • Reduced delivery errors, carefully checking orders before dispatch.
  • Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
  • Achieved punctual deliveries through diligent route planning while accounting for traffic patterns or road closures.
  • Reduced environmental impact by optimizing delivery routes for fuel efficiency.
  • Improved customer satisfaction by providing timely and efficient delivery assistance to drivers.
  • Arranged packages on truck to achieve best use of storage space and to minimize damage.
  • Ensured timely delivery of goods, maintaining strict adherence to delivery schedules.
  • Improved safety, adhered to traffic laws and company safety protocols during deliveries.
  • . Exhibited flexibility in adapting to changing priorities due to unforeseen circumstances such as weather conditions or road hazards.

Education

No Degree -

Collin County Community College District
Plano, TX

High School Diploma -

Hebron High School
Carrollton, TX
06.2018

Skills

  • Warehouse Operations
  • Transportation Regulations
  • Route Planning
  • Fleet Management
  • GPS Navigation
  • Incident Reporting
  • Logistics Management
  • Shipping procedures
  • Freight Handling
  • Customer Service
  • Transportation Software
  • Problem Resolution
  • Safe Driving
  • Tractor-Trailer Operation
  • Teamwork and Collaboration
  • Problem-solving abilities
  • Time Management
  • Multitasking Abilities
  • Excellent Communication
  • Organizational Skills
  • Map Reading
  • Attention to Detail
  • Dependable and Cooperative
  • Adaptability and Flexibility
  • Commercial driving
  • Self Motivation
  • Load Inspection
  • Class A license
  • Trailer Coupling and Uncoupling
  • Heavy Lifting
  • Decision-Making
  • Team Collaboration
  • Delivery Instructions Verification
  • Active Listening
  • State and Federal Regulations
  • Reliability
  • Vehicle Inspection
  • Professionalism
  • Visual Inspection
  • Logistics Planning
  • Truck Driving

Timeline

Transportation Associate

Amazon
10.2021 - Current

Process Assistant

Amazon
09.2020 - 10.2021

Associate

Amazon
03.2020 - 09.2020

Driver Helper

United Postal Service, UPS
10.2019 - 01.2020

No Degree -

Collin County Community College District

High School Diploma -

Hebron High School

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Grant Gilley