Grant Hebblewhite
Baldwin,MI
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Officer
Big Sky Resort
11.2023 - 10.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Marina Attendant
Islamorada Resort Collection
11.2022 - 11.2023
- Assisted visiting boaters in navigating local waters by providing valuable knowledge about nearby attractions, amenities, and safety considerations.
- Contributed to marina safety by conducting regular inspections of docks, facilities, and equipment.
- Enhanced customer experience by providing exceptional service and maintaining a clean, safe marina environment.
- Facilitated smooth arrivals and departures of boats with efficient docking assistance and timely communication with guests.
- Monitored weather conditions closely to proactively communicate potential hazards or delays to guests, ensuring their safety during their stay at the marina.
Front Desk Agent
Bicycle Street Inn & Suites
03.2022 - 11.2022
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Assisted guests in making informed decisions on local attractions, dining options, and transportation services.
Education
Certificate - Entry Level Firefighter
Mid-State Technical College
Wisconsin Rapids, WI2018
High School Diploma -
Stevens Point Area Senior High
Stevens Point, WI2017
Skills
Customer service
Communication
Multiple tasking
Certification
PADI Open Water Diver Certification
First & Aid/CPR
Timeline
Security Officer
Big Sky Resort
11.2023 - 10.2024
Marina Attendant
Islamorada Resort Collection
11.2022 - 11.2023
Front Desk Agent
Bicycle Street Inn & Suites
03.2022 - 11.2022
PADI Open Water Diver Certification
First & Aid/CPR
Certificate - Entry Level Firefighter
Mid-State Technical College
High School Diploma -
Stevens Point Area Senior High
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