Grant Lee
Harrisburg,NC
Summary
Experienced and personable Restaurant Server with over 10 years in a dynamic, fast-paced food preparation setting. Demonstrated excellence as a skilled server/ bartender, consistently achieving the highest customer satisfaction. Boasting a decade-long tenure in the hospitality industry, I am known for my positive and friendly demeanor. Colleagues appreciate my easygoing personality, making collaboration a joy. I thrive on assisting others and excel as a team player. Adaptable and resilient, I turn challenging situations into opportunities for success. Always ready to lend a hand, I willingly accommodate when help is needed.
Overview
13
13
years of professional experience
Work History
Server
Waterman Fish Bar
11.2024 - Current
- Completed opening, closing, and shift change tasks to keep the restaurant running smoothly and ready for customers.
- Used the POS system to take orders, process payments, and handle discounts or free items.
- Learned the menu well to answer customer questions about ingredients, how dishes are made, and where they come from.
- Gave menus to customers quickly after seating them, answered their questions, and suggested menu items when asked.
- Served food and drinks quickly while making sure customers got the attention they needed.
- Helped customers with food allergies or dietary needs by working with the kitchen to provide safe and tasty alternatives.
- Kept an eye on customers drinking alcohol to make sure they stayed within safe limits and handled any issues.
- Checked in with customers at the right times to take orders, see if they were happy with their food, and fix any issues.
Server
Gyu Kaku Japanese BBQ
01.2024 - 10.2024
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Lets meat KBBQ
07.2020 - 01.2024
- Welcome your guests and inquire if this is their first visit.
- Knowledgeable about food and beverages , menu items, making suggestions based on guest preferences espcially when guests sustain food allgery
- Efficiently Enter order placements and payment processing by utilizing a POS system
- Proficiently Multitask with multiple tables and still uphold the highest standard of services
- Collaborate with busers to pre-bus my tables
- Perform daily closing tasks throughly and effciently
Server / Bartender
Nakato Pineville
11.2011 - 06.2020
- a warm welcome to your guests to ensure they feel truly welcomed here
- Responsible of entering order placements and processing payments by utilizing POS system
- Collaborate with the chef to monitor incoming orders and gently prompt them about any allergies associated with a particular order.
- Refresh beverages and clear away all completed dishes to maintain a clean table.
- daily closing work .
Education
Computer Science
UNCC
Charlotte08-2001
Skills
- Actively support my team members
- Accommodate various work schedules
- Dependable in any situation
- Consistent and trustworthy in fulfilling responsibilities
- Motivate to expand skills and take on new challenges
- Arriving as scheduled or earlier
Software
Micros system
Spot on
Clover
Toast
Timeline
Server
Waterman Fish Bar
11.2024 - Current
Server
Gyu Kaku Japanese BBQ
01.2024 - 10.2024
Server
Lets meat KBBQ
07.2020 - 01.2024
Server / Bartender
Nakato Pineville
11.2011 - 06.2020
Computer Science
UNCC
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