Grant Lorenzo
Las Vegas,NV
Summary
Versatile and results-driven professional with a proven track record at The Photo Guys, adept in operations planning and customer relationship management. Excelled in leading teams to surpass project timelines by leveraging innovative thinking and exceptional communication skills. Achieved significant improvements in client satisfaction and operational efficiency, demonstrating creativity and adaptability.
Overview
12
12
years of professional experience
Work History
Field Supervisor
The Photo Guys
07.2023 - Current
- Led daily briefings by communicating project goals and expectations.
- Monitored employee performance for compliance with regulations and policies.
- Supervised field operations teams to complete projects within established timelines.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.
- Planned and scheduled field activities according to set timelines and order of operations.
- Kept teams on task to complete milestones on time.
- Provided exceptional mentorship to junior staff members, fostering professional growth and development within the team.
- Reduced project completion time by effectively delegating tasks and setting clear goals for the field team.
Photographer
Self-employed
06.2014 - Current
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Edited, toned, captioned, and uploaded photographs for publication.
- Took photos from different angles and perspectives to capture perfect images.
- Planned and prepared for on-location and studio shoots.
- Developed strong relationships with clients through clear communication and professionalism.
- Captured stunning images by utilizing various lighting techniques and creative compositions.
- Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.
- Optimized workflow efficiency by implementing photo editing software tools like Lightroom and Photoshop.
Sales Specialist
The Home Depot Inc
10.2014 - 01.2024
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
- Provided first-rate service to all customers and potential customers.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
Student Teacher
Cheyenne High School
08.2015 - 06.2016
- Developed engaging lesson plans by incorporating diverse teaching methods to foster student interest and participation.
- Enhanced student understanding with tailored instructional materials that cater to various learning styles and needs.
- Inspired a love for art among students by exposing them to diverse cultures, mediums, artists, movements throughout history – sparking curiosity and fostering an appreciation for the subject.
- Improved student understanding of complex concepts through clear explanations, demonstrations, and hands-on activities.
Supervisor
McDonalds
09.2012 - 10.2014
- Trained staff on best practices to enhance service delivery.
- Coordinated cross-functional projects to achieve organizational goals.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Education
High School Diploma -
Cheyenne High School
Las Vegas, NV06-2014
Skills
- Field operations
- Schedule coordination
- Operations planning
- Task delegation
- Quality control
- Good communication skills
- Customer relationship management
- Time efficiency
- Time Management
- Creativity and adaptability
- Innovative thinking
- Photography Expertise
- Proficient in Lightroom
- Creative Design Skills
Websites
Timeline
Field Supervisor
The Photo Guys
07.2023 - Current
Student Teacher
Cheyenne High School
08.2015 - 06.2016
Sales Specialist
The Home Depot Inc
10.2014 - 01.2024
Photographer
Self-employed
06.2014 - Current
Supervisor
McDonalds
09.2012 - 10.2014
High School Diploma -
Cheyenne High School
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