Grant Lu
Houston,TX
Summary
Detail-oriented business analyst offering experience by effectively creating, evaluating, and improving KPIs and reporting process. Adept at utilizing data to drive initiatives.
Overview
5
5
years of professional experience
Work History
Analyst II, Process Technologies Execution
Honeywell
02.2023 - Current
- Develop live automated help ticketing tool/dashboard for CORA launch team showcasing the visibility of pending/aging help tickets that led to 46% increase in performance from 65% aging compliance (less than 1 day) to 95% aging compliance (less than 1 day)
- Develop/implement sales improvement plans that align with business needs and priorities
- Analyze and compile weekly trends of cost schedules statuses/patterns as a review presentation packet for business reviews
- Utilize SAP and other analytical tools to track progress/optimize resource allocation
Senior Business Analyst, Center of Excellence
Bed Bath & Beyond
02.2022 - 02.2023
- Designed, developed, and deployed business intelligence applications through extensive pivot tables/VLookups showcasing forecasting models using historical data to mitigate supply chain risks
- Built and launched real-time productivity metrics dashboards to entire network to produce consistent and streamlined business intelligence results
- Spearheaded top priority slotting project for entire network that led to 20% increase in inbound/outbound productivity metrics & 80% decrease in runtime for data imports/exports
- Automated a library of reporting tasks through creation of reporting tools
Global Specialty Fulfillment Operations Manager
Amazon.com
06.2021 - 02.2022
- Successfully launched the largest GSF SSD site with highest launch rating of 98.7%
- Responsible for creating and leading process improvement initiatives for site's inbound, outbound, and dispatch operations
- Created continuous improvement plans/mechanisms through use of site's ICQA analysis
- Delivered productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with departments to balance labor/workflow
Operations Manager I, Continuous Improvement
Amazon.com
05.2020 - 06.2021
- Delivered Lean Six Sigma project assessments to Stow department, which included an initiative using bin carts that portrayed a continual increase from 199UPH to 260UPH, thus reflecting a 30.65% performance increase and $1.6 million in cost saving
- Led a team of up to 100 direct associates excelling in safety, quality, and productivity
- Developed standard work strategies and various initiatives such as the Stow Master Performance Tracker that improved overall building PPH from a 43 to a 55, boasting a 27.91% performance increase
- Executed guided coaching and training in the Pick to Buffer department, which increased rates from 330UPH to a 390UPH, increasing performance in Pick to Buffer rates by 18.20%
Education
Bachelor of Science - Industrial & Systems Engineering
Texas A&M University
College Station, TexasSkills
- Power BI
- SQL
- Microsoft Office
- Tableau
- SAP
- Lean Six Sigma
- Data Warehousing (WMS, Manhattan)
- Supply Chain Management
- Continuous Improvement
- Trend Modeling
- Trend Forecasting
- KPI Analyses
- BI Dashboards
Timeline
Analyst II, Process Technologies Execution
Honeywell
02.2023 - Current
Senior Business Analyst, Center of Excellence
Bed Bath & Beyond
02.2022 - 02.2023
Global Specialty Fulfillment Operations Manager
Amazon.com
06.2021 - 02.2022
Operations Manager I, Continuous Improvement
Amazon.com
05.2020 - 06.2021
Bachelor of Science - Industrial & Systems Engineering
Texas A&M University
Similar Profiles
Joe AmackerJoe Amacker
Senior IT Customer Support Specialist at HoneywellSenior IT Customer Support Specialist at Honeywell
Nicolas KingNicolas King
Welding Technician at HoneywellWelding Technician at Honeywell
Luisa Fernanda RomeroLuisa Fernanda Romero
Partner Distribution Manager at HoneywellPartner Distribution Manager at Honeywell