Overview
Work History
Education
Skills
Timeline
Generic

Grant Meyer

Orlando,FL

Overview

10
10
years of professional experience

Work History

Attractions Cast Member

Walt Disney World Resort
01.2024 - Current
  • Enhanced Guest experience by providing exceptional customer service and maintaining a positive attitude.
  • Collaborated with fellow Cast Members to ensure seamless teamwork and coordinated efforts for optimal Guest satisfaction.
  • Facilitated accessibility for Guests with disabilities through proper assistance procedures according to company policies.
  • Maintained a high level of personal presentation according to company standards, ensuring a professional and approachable image at all times.

Club Member Manager

Cabela's
12.2022 - 03.2023
  • Resolved customer inquiries and complaints requiring management-level escalation
  • Provided leadership, insight and mentoring to newly hired employees by supplying knowledge of various company programs
  • Promoted high customer satisfaction by anticipating problems with knowledgeable and friendly service.

Human Resources Manager

Auto Pro Buys
05.2022 - 10.2022
  • Advised leadership on schedule balancing in respect to vacation time, sick time, benefits, job services and employment discrepancies
  • Managed full-cycle human resource operational activities to maximize HR employee performance
  • Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates with relevant merits.
  • Devised hiring and recruitment policies for 100 -employee company.

Customer Service Representative

Auto Pro Buys
08.2021 - 05.2022
  • Greeted customers upon arrival to build positive relationships and develop rapport with customers
  • Analyzed Kelly Blue Book Values and appraised vehicles for customers
  • Responded to inquiries from potential customers via email and telephone
  • Maintained high referrals and consistent repeat business due to first-rate customer service standards.

Human Resource Specialist

470th MI BDE
05.2014 - 08.2017
  • Updated employee paperwork and records
  • Planned for major business changes including system conversions and office moves
  • Generated financial reports for management review
  • Set up new files and assigned tracking numbers
  • Drafted internal documents and memoranda
  • Liaised directly with customers to meet needs and maintain satisfaction
  • Maintained Awards and Actions for over 900 different Service Members throughout the time spent with the current company.

Education

Master of Science - Communications

Syracuse University
Syracuse, NY

Bachelor of Science - Sociology

Oregon State University
Corvallis, OR
12.2020

Skills

  • Computer proficiency
  • Human resource knowledge
  • Self-starter
  • Conflict Resolution
  • Time management
  • Prioritization
  • Customer Service
  • Conflict Management
  • Strong Work Ethic
  • Interpersonal Communication

Timeline

Attractions Cast Member

Walt Disney World Resort
01.2024 - Current

Club Member Manager

Cabela's
12.2022 - 03.2023

Human Resources Manager

Auto Pro Buys
05.2022 - 10.2022

Customer Service Representative

Auto Pro Buys
08.2021 - 05.2022

Human Resource Specialist

470th MI BDE
05.2014 - 08.2017

Master of Science - Communications

Syracuse University

Bachelor of Science - Sociology

Oregon State University

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Grant Meyer