Grant Pickens
Summary
A motivated and disciplined manager who desires to take on new challenges; has strong work ethic adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience while meeting company needs with consistent and organized practices.
Overview
5
5
years of professional experience
Work History
Temp Worker
BG Multifamily Staffing
Houston, TX
10.2023 - Current
- Assisted with scheduling appointments for clients or customers as needed.
- Greeted guests and vendors to assist in navigating space.
- Updated databases with current contact information for all employees.
- Answered customer inquiries via phone or email in a professional manner.
- Scanned documents into digital format for easy retrieval.
Assistant Property Manager
RPM Living
Alvin, TX
11.2022 - 06.2023
- Reviewed completed applications and assessed household information against file history and program regulations.
- Handled resident complaints and expedited maintenance requests.
- Collected monthly assessments, rental fees, deposits, and payments.
- Escalated critical issues to property manager to promote immediate resolution.
Leasing Consultant
Greystar
Houston, Texas
03.2020 - 10.2022
- Conducted tours of vacancies with prospective tenants.
- Implemented online advertising and other marketing initiatives to generate interest from individuals and businesses.
- Checked rental eligibility by following the company's verification process.
- Detailed application requirements and answered questions from prospective tenants.
Education
Master of Science - Child Psychology
Baylor University
Waco, TX05-2025
Bachelor of Science - Child Psychology
Baylor University
Waco, TX05-2019
High School Diploma -
Yates High School
Houston, TX05-2014
Skills
- Resident relations
- Business processes and procedures
- Relationship building and rapport
- Records Management
- Telephone and email etiquette
- Staff Management
- Payment Collection
- Digital Marketing
- Leasing and Sales
- Activity Planning
References
References available upon request.
Timeline
Temp Worker
BG Multifamily Staffing
10.2023 - Current
Assistant Property Manager
RPM Living
11.2022 - 06.2023
Leasing Consultant
Greystar
03.2020 - 10.2022
Master of Science - Child Psychology
Baylor University
Bachelor of Science - Child Psychology
Baylor University
High School Diploma -
Yates High School
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