Grant Rhoads

• Ensured proper functioning of access control systems by performing routine maintenance checks and repairs.
• Safeguarded client properties by rekeying locks upon request or as part of a security upgrade strategy.
• Maintained up-to-date knowledge of industry trends and advancements through regular participation in locksmith training programs and workshops.
• Collaborated with property management companies to provide comprehensive locksmith services for tenants, ensuring a safe living environment.
• Educated clients on proper lock usage techniques to reduce instances of damage or malfunction over time.
• Performed accurate diagnostics on malfunctioning locks to identify issues and implement appropriate repair solutions swiftly.
• Managed inventory levels effectively, ensuring adequate stock availability for completing assigned tasks without delays.
• Restored functionality to damaged locks by disassembling and replacing worn or broken components as needed.
• Cut new keys from code using specialized equipment when original keys were lost or unavailable.
• Used devices to open door locks without keys.
• Repaired panic hardware and alarm detection connections on doors.
• Used key cutting machines to duplicate or cut new keys.
• Installed new door hardware such as locks, plates and closers
• Communicated with customer about specific security needs, adapting plans to meet needs and budget constraints.
• Had to keep up with current and future building and fire code regulations regarding doors including NFPA80

• Reduced material waste by accurately measuring, cutting, and assembling wood framing components.
• Enhanced team productivity with strong leadership skills and clear communication of expectations.
• Achieved faster project completion times by effectively collaborating with other trades on the job site.
• Contributed to successful project outcomes by consistently meeting deadlines and staying within budget constraints.
• Ensured proper installation of structural elements such as beams, headers, and floor systems following blueprints and specifications.
• Collaborated with architects, engineers, and designers to resolve design issues or discrepancies during the construction process.
• Supported professional growth among team members through ongoing mentorship in carpentry techniques and best practices for construction framing activities.
• Used nail guns, saws and grinders safely and without incident.
• Cut and joined wood, using precise measurements and proper techniques to create frames of different sizes
• Cut, measured and shaped wood after inspecting blueprints, build areas and work orders.
• Welded, cut and bent steel as necessary with torches, metal shears, and welding equipment.
• Used appropriate safety measures and encouraged other team members to do same in effort to avoid job site injuries.
• Inserted sealing strips, wiring and insulating material, as called for in blueprints.

• Pull, organize and order filters
• Create signs when schools place and new construction place orders
• Update Freon report weekly
• Separate and scan receipts into Teamwork doc
• Keep up with all stranded pick tickets in the system
• Stock returns
• Create hard reqs for the warehouse
• Upload all pick tickets at the end of the day
• Check in keys from the key box
• Communicate with Purchasing and vendors for special order returns
• Create tool inventory in Wasp
• Communicate with Purchasing on products currently stocked that are changing part numbers
• Communicate with Purchasing on items we want to put in stock
• Help the mechanic with assessing equipment problems
• Process and pull all orders in queue for technicians first thing in the morning
• Run daily operations of the warehouse
• Collect and process reclaimed refrigerant cylinders bi-annually
• Collect and process gauges for calibration annually
• Submit hard req for WASP annually
• Receive and put up freight
• Stage special orders for technicians
• Help organize special projects as they come in and are requested by managers
• Use bobcat or tractors to clean around dumpsters when needed
• Purchase emergency repair items with P-card
• Meet with vendors to discuss stocking certain items

While I was employed with American Foam, I started as a counter sales assistant. My duties included cutting: cutting fabric and carpet for automotive and marine industries. I also loaded and unloaded trucks, as well as handled shipping and receiving. Shortly after I was hired, I became responsible for making our daily deliveries which included scheduling the drop and the best routes to take. I was also responsible for handling money for various reasons during the day.

Tactically trained stack out, kill house, bounding as well as other shoot and move scenarios.

CHL Holder 15+ years

Grainger-Plano, TX Apr 2010 to Jan 2018
While I was employed with Grainger, I was responsible for many facets of day-to-day operations which included:

• Opening and closing the branch.
• Counting money and preparing deposits.
• Operating various machinery and equipment, including forklifts.
• Processing up to 70 customer orders per day.
• Maintaining a high level of professionalism and calmness with all personnel, even in high-stress situations.
• Using discretion and sound judgment when using company materials and supplies.
• Listening to customers' comments, responding appropriately and forwarding issues to the appropriate department.
• Overseeing daily equipment and monthly building inspections.
• Training and cross-training new team members on various computer programs, including SalesForce, SOE, SAP, CRM, Microsoft Word and Microsoft Excel.
• Training new team members on how our inventory process works.
• Providing excellent and professional customer service to ensure guest satisfaction.
• Adhering to all safety procedures and protocols when using equipment and moving hazardous chemicals to prevent mishaps and accidents.
• Hazardous material certified; Packaging items including combustibles with appropriate materials to prevent damage during shipping.
• Assisting branch manager by ordering items to improve the branch such as bolts for wheel chocks on docks, fire extinguisher hangers, and PPE.

• Assistant Manager
• Inventory Manager
• Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers
• Monitored multiple databases to keep track of all company inventory
• Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations
• Responsible for showroom planograms
• Shipping management
• Oversaw daily opening and closing for the stores as well as nightly deposits
• Assistant lead of a team that closed and opened West Marine Stores

• Daily opening and closing procedures and helped optimize daily operations
• Handling all money and deposits
• Managing inventory
• Building maintenance
• Customer service
• Managing an 8 person team
• Shipping and receiving
• Using several different computer systems
• Training and cross training new team members
• Processing credit and debit card payments and returning proper change for cash purchases
• Delegating tasks to associates based upon strength and experience
• Maintaining store appearance, including rack and shelving organization, store layout and planogram planning to provide welcoming atmosphere