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Associate Principal Engineer

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Dynamic and enthusiastic professional with a strong foundation in customer service principles, adept at quickly adapting to new systems and processes. Excellent communication skills and a natural ability to connect with people foster positive customer interactions. Committed to continuous learning and development within the customer service environment, eager to leverage problem-solving abilities in a Customer Service Operator role. Prepared to contribute effectively to team success while enhancing expertise in delivering exceptional customer experiences.

Human Resources Management student at Western Governors University with hands-on experience supporting families, students, and community programs. Skilled in communication, conflict resolution, and program coordination. Eager to apply knowledge of employment law, organizational behavior, and team dynamics in an HR internship or entry-level role.

Results-oriented Assistant Director with a proven track record of delivering high-quality work. Combines a detail-oriented mindset with exceptional organizational and multitasking abilities to enhance operational efficiency. Strong problem-solving skills drive success in service-oriented environments, contributing to overall team performance.

Dedicated Volunteer with over 200 service hours at University Christian School, demonstrating strong leadership and event organization skills. Proven track record of maintaining efficient operations and fostering community involvement. Adaptable and dependable with a Florida Driver's License, committed to promoting a positive environment.

Highly adaptable and self-driven professional with a diverse background in transportation, security, customer service, leadership, and fast-paced operational roles. Known for staying composed under pressure, learning quickly, and succeeding in environments that demand discipline, strong communication, and problem-solving. Experienced in navigating high-stress settings — from OTR driving and hospital security to customer support and team management — while maintaining consistency, safety, and professionalism.

I bring a strong work ethic built from years of taking on responsibility early, mastering every role I step into, and supporting teams with reliability, integrity, and hands-on leadership. My skills work together across industries: calm decision-making strengthens my customer service; security training enhances my situational awareness on the road; management experience improves my communication and teamwork; and my driving career reflects discipline, patience, and operational excellence.

Whether working independently or with a team, I adapt quickly, stay focused, and take pride in doing things the right way. I thrive in environments where dedication, accountability, and a positive attitude matter, and I bring that same energy to every position I hold.

Dedicated service professional with strong communication and problem-solving skills. Experienced in fast-paced environments, providing exceptional customer support and managing multiple tasks efficiently.
Enthusiastic team player with proven ability to adapt quickly and learn new concepts. Known for effective collaboration, excellent time management, and a commitment to delivering high-quality customer service in dynamic settings.
Detail-oriented individual with a solid background in customer service and operations. Demonstrates strong organizational skills and the ability to manage time effectively, ensuring smooth operations and enhanced customer satisfaction.

Detail-oriented IT Technician experienced in delivering exceptional technical support and troubleshooting services. Skilled in diagnosing hardware and software issues, optimizing network performance, and ensuring seamless help desk operations to foster high customer satisfaction.

IT professional with significant experience in troubleshooting, network administration, and system maintenance. Known for strong focus on team collaboration and consistently delivering results. Adaptive and reliable, skilled in hardware and software support, cybersecurity practices, and customer service.

Results-driven IT Technician with expertise in hardware installation and technical diagnostics. Proven ability to enhance customer satisfaction through effective problem-solving and streamlined service processes, reducing repair turnaround time. Skilled in network and software support, system performance analysis, and security management to optimize user experience in fast-paced environments.

Very reliable worker with 8+ years experience in home entertainment and customer service. Comfortable with fast paced environments. 6+ years experience working hands on with power tools, paint brushes, saws, etc.

Grant Roberts

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IT Technician

AV Technician

Education

BBA - Economics

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IT Technician

AV Technician

BBA - Economics

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