Grant Robinson

As an Event Ambassador and Bayhost at Topgolf, I was responsible for representing the company as the face of hospitality and excellent service. I demonstrated exceptional customer service skills by providing a welcoming and friendly environment for guests, ensuring their satisfaction and enjoyment. I maintained a high level of efficiency and speed in serving customers, as well as handling any inquiries or concerns promptly and professionally. My role as a Bayhost allowed me to showcase my ability to multitask, prioritize tasks, and work effectively in a fast-paced and dynamic environment.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

• Worked closely with fellow servers to coordinate efforts during busy periods, promoting teamwork and efficient service.
• Provided friendly, courteous service to create memorable moments for guests.
• Served appetizers, delivered entrees, and refilled beverages for banquet guests.
• Assisted event coordinators in the seamless execution of events by efficiently setting up and breaking down venues.