Proactive professional with expertise in optimizing business operations and financial management. Strong background in personnel management and government experience. Results-oriented with a focus on detail and strategic objectives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Congressional Liaison HS-6 (Full Time)
U.S. House of Representatives, Congressman David Rouzer
05.2025 - Current
Handled casework related to Veterans Affairs and DoD within NC07 district.
Partnered with VA and DoD agencies to meet constituent needs.
Administered a large volume of cases, managing 100+ at once.
Engages in briefings addressing matters related to Veterans and constituents.
Managed high-priority projects under tight deadlines to ensure successful outcomes aligned with organizational goals.
Facilitated collaboration among various agency departments during the development of policy positions and responses to congressional inquiries.
Enhanced communication between Congress and the federal agencies by establishing strong relationships with congressional staff and members.
Identified constituent needs and proposed relevant resources.
Monitored case progress for timely completion and compliance with applicable regulations.
Established trusting relationships with constituent’s, fostering open communication and rapport building.
Maintained up-to-date records on all constituents, enabling accurate monitoring of progress and appropriate case planning adjustments.
Maintained high level of constituents confidentiality, following strict guidelines, and recommendations.
Developed strong partnerships with local organizations, expanding available resources for constituents.
Secretary GS-5 (Full Time)
United States Marine Corps
06.2024 - 05.2025
Improved document accuracy by meticulously proofreading and editing various types of military correspondence.
Coordinated delivery of environmental correspondence.
Oversaw procurement processes with government-issued card.
Responsible Officer for inventory and safekeeping of all tangible goods
Streamlined processes for effective records management.
Contributed to efficient handling of administrative responsibilities.
Assistant General Manager NF-1173-04 (Full Time)
Fisher House San Diego, CNIC NRSW
10.2022 - 06.2024
Manages Fisher House facilities, including two 9-room houses.
Oversees front desk and housekeeping staff.
Handles repair tickets with NAVFAC for timely project completion.
Tracks occupancy rates and forecasts trends.
Develops and implements operational policies for Fisher House.
Assists guests with Installation and Medical Center services.
Resolves conflicts between guests and staff.
Manages staff timekeeping and leave requests.
Ensures procurement actions comply with Navy regulations.
Protects funds, equipment, and property properly.
Maintains compliance with donation regulations for cash and in-kind gifts.
Coordinates events and donations from local groups while adhering to solicitation standards.
Attends various meetings on base and foundation matters.
Briefs on current and proposed program statuses.
Produces and maintains correspondence related to Fisher House operations.
Implements new operational procedures and guidelines.
Landlord/ Business Owner (Full Time)
GS Rentals & East Main Properties LLC
02.2019 - Current
Owned businesses with 11 rental units.
Managed business operations, focusing on administration and finances.
Coordinated leasing activities and paperwork.
Oversaw acquisition of real estate assets.
Facilitated communication between tenants and property management.
Monitored rent collections and resolved tenant disputes effectively.
Reduced vacancy rates through targeted marketing strategies.
Ordered maintenance and repairs to protect residents and property.
Conducted property showings, managed documentation, and collections.
Prepared and acted within budget to enhance profit margins.
Negotiated service contracts and evaluated vendor performance.
Recommended changes in rental pricing for market competitiveness.
Ensured timely reconciliation of rent collections per statutes.
Collaborated with janitorial and engineering staff on upkeep.
Maintained leases and renewal documents in digital and hardcopy formats.
Addressed tenant complaints promptly, coordinating repairs as needed.
Master Production Scheduler (Full Time)
Aluminess Products
04.2022 - 09.2022
Supported development of automated system for distribution of sales orders and associated data.
Met production goals and formed action plan to constantly raise bar to higher standards.
Processed manufacturing orders from sales representatives through excel system.
Accomplished leadership through team building exercises and mentoring within departments.
Updated management and clients on progress of production.
Prioritized production areas by analyzing most cost-effective methods.
Developed scheduling for certain tasks so that goods will be available when needed.
Decreased production downtime by accurately scheduling maintenance and production crews.
Tracked progress of goods during manufacturing.
Flagged potential issues by monitoring timelines.
Maintained accurate records and handled purchase orders.
Lead Shipping Clerk (Full Time)
Aluminess Products
07.2021 - 09.2022
Monitored and reported on transportation costs and properly filed shipping documents.
Prepared shipping documents and invoices, processed payments and fielded client questions.
Assigned shipments to carriers in centralized database, choosing least expensive options to minimize shipping fees.
Worked with vendors to schedule more than 40 daily pickups and 200 weekly deliveries.
Determined most cost-effective procedures and routes for shipments.
Checked bills of lading, outgoing package paperwork and other documentation for accuracy.
Compared shipping orders and invoices against contents received to verify accuracy.
Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
Verified orders by comparing names and quantity of items packaged with shipping documents.
Drafted and managed work and shipping orders, bills of lading and shipping route materials for accurate and compliant recordkeeping.
Emergency Management/ Comand & Control Specialist
United States Air Force
05.2016 - 05.2020
Key person for anything regarding emergencies and safety on Los Angeles Air Force Base.
Reported directly to base commander.
In charge of directing emergency responders and reporting everything to higher headquarters and leadership.
Maintained current understanding of local, state and federal guidelines for emergency response.
Inspected facilities and equipment such as emergency management centers and communications equipment to determine operational and functional capabilities in emergency situations.
Investigated practical and theoretical issues facing emergency services and identified effective resolutions.
Reviewed operational plans from other locations to identify options for local systems.
Kept informed of activities or changes that could affect likelihood of emergencies, factors that could affect response efforts and details of plan implementation.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Proved successful working within tight deadlines and fast-paced atmosphere.
Munitions Systems Specialist (Full Time)
United States Air Force
05.2016 - 05.2020
Improved document accuracy by meticulously proofreading and editing various types of military correspondence.
Routed environmental correspondence
Government Purchase Card Holder
Responsible Officer for inventory and safekeeping of all tangible goods
Records management coordinator
Assist with various administrative tasks
Education
High school diploma or GED -
Santana High School
San Diego, CA
2015
Skills
Government Affairs
Casework
Constituent Relations
Disturbance Handling
Budget Preparation
Grounds and Facility Inspection
Tenant Management
Operations Management
Maintenance Oversight
Repair Planning
Administrative Leadership
Financial Reporting
Complex Problem Solving
Business Management
Critical Thinking
Spreadsheet Tracking
Administrative Work
Multitasking and Prioritization
Records Management
Conflict Resolution
Staff Management
Customer Service
Military knowledge
Medical Communication
Certification
NAF Managerial and Supervisory Training, Mentoring and Motivating employees, Stellar Customer Relations, EEO Training.
Additional Information
Awards
, Air Force achievement medal
2018
Timeline
Congressional Liaison HS-6 (Full Time)
U.S. House of Representatives, Congressman David Rouzer
Legislative Correspondent at U.S. House of Representatives, Office of Congressman Van OrdenLegislative Correspondent at U.S. House of Representatives, Office of Congressman Van Orden
Intern for US House Candidate at Candidate David Palmer for US House of RepresentativesIntern for US House Candidate at Candidate David Palmer for US House of Representatives