Grant Summers
Reunion,FL
Summary
Highly motivated and hard working individual with an extensive knowledge and passion for the game of golf.
Overview
9
9
years of professional experience
Work History
Outside Service Attendant
The Ritz Carlton Golf Club Orlando
08.2022 - Current
- Greeted golf course guests and shared information on course conditions, rules and gameplay.
- Built and established positive relationships with patrons, team members and supervisors.
- Trained in different roles at golf course to help team deliver first-rate support to guests.
- Maintained golf cart fleet with regular upkeep to fluids and parts replacements.
- Worked closely with guests, some VIP, or celebrity, with high degree of respect for privacy.
- Facilitated and coordinated transportation services for guests.
- Maintained high level of professionalism and discretion when dealing with guests.
- Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
CLUB FITTER
PGA Superstore
04.2019 - 02.2023
- Share product knowledge with customers while making personal recommendations based on talent and skill level
- Work one-on-one with the customer creating an exceptional club fitting experience
- Ensure each customer receives exceptional service leading to selecting the correct products
- Help store employees with daily store tasks and servicing customers during breaks in appointments
GOLF CART ATTENDANT
Shingle Creek Golf Club
08.2021 - 07.2022
- Assisted golf club members by carrying clubs from range to cart and setting stations with required balls
- Valet park guests' cars
- Prepared golf carts daily by stocking pencils, tees, scorecards and towels
- Shut down facility daily by turning off lights, storing equipment and locking doors
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
OUTSIDE GOLF OPERATIONS
Orange County National Golf Center And Lodge
10.2016 - 06.2021
- Assists golfers by carrying clubs from range to cart and setting stations with required balls
- Organizes and arranges golfers' tee times to keep course activities running smoothly
- Ensures that golf carts, driving range and bag drop area is clean and presented according to standards
- Generates ideas to improve driving range standards, golf cart presentation and overall appearance of facility for guests
- Ensures the security for course equipment and all guest's belongings
- Responsible for maintaining proper inventory levels of golf carts, golf tees, range balls, towels, bag tags, scorecards and water station supplies according to business levels
- Responsible for ensuring adequate staffing levels and being the main contact to relay information between inside and outside golf staff members
Education
High School Diploma -
Homeschool
Orlando, FL05.2013
Skills
- Implement proven fitting principles
- Utilize new fitting technology
- Apply knowledge of ball flight
- Identify and describe characteristics of club components
- Work at high volume
- Ensure positive customer experience
- Provide high level of customer service
- Professionalism
- Strong work ethic
- Initiative and Self-motivation
- Vehicle operation
- Safety awareness
- Friendly and outgoing
Timeline
Outside Service Attendant
The Ritz Carlton Golf Club Orlando
08.2022 - Current
GOLF CART ATTENDANT
Shingle Creek Golf Club
08.2021 - 07.2022
CLUB FITTER
PGA Superstore
04.2019 - 02.2023
OUTSIDE GOLF OPERATIONS
Orange County National Golf Center And Lodge
10.2016 - 06.2021
High School Diploma -
Homeschool
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