Detail-oriented Workshop Manager with expertise in inventory management, workshop organization, and mechanical diagnostics. Committed to maintaining high standards of service and customer support.
Overview
7
7
years of professional experience
4
4
Certifications
Work History
Workshop Manager
Evolution Whistler
Whistler, BC
01.2024 - 10.2025
Oversaw monthly workshop inventory and ordering to support daily operations while maintaining a clean, organized, and efficient service environment. Ensured positive workflow and upheld workplace safety standards. Developed strong communication skills by assisting a wide range of customers with retail inquiries and bike service needs. Managed the maintenance and upkeep of an extensive rental fleet and maintained customer relationships through detailed service writing and repair coordination.
Bicycle Mechanic
Evolution Whistler
Whistler , BC
04.2021 - 01.2024
Performed mechanical diagnostics and repairs on high-performance bicycles while maintaining both rental and customer fleets. Provided high-quality customer service and built strong client relationships. Adapted seamlessly to seasonal demands, transitioning from bike service in the summer to snowboard maintenance in the winter.
Production Technician
RideWrap
Whistler , BC
11.2021 - 04.2022
Managed the handling and distribution of RideWrap products, receiving and packaging orders for shipment. Operated industrial vinyl printers and cutters with accuracy and efficiency, supporting smooth production workflows. Submitted bi-weekly inventory counts and stock take.
Assistant General Manager
Team Car Care Dba Jiffy Lube
West Lebanon, New Hampshire
01.2019 - 10.2020
Held full managerial responsibilities, including opening and closing procedures, P&L reporting, and cash deposits. Oversaw employee recruiting, hiring, and training while performing team leader and shift manager duties. Managed monthly inventory counts and submissions, ensuring smooth and efficient store operations.
Lube Technician
Mobil One Lube Express
Wethersfield, Connecticut
06.2018 - 08.2018
Served as an entry-level lube technician, gaining hands-on experience in basic car care and maintenance. Performed accurate data entry for completed services and developed effective upselling techniques, consistently earning commissions.
Education
High School Diploma -
Newtown High School
Newtown, CT
06-2017
Some College (No Degree) - Business
West Virginia University
Morgantown, WV
Skills
Inventory management
Workshop organization
Mechanical diagnostics and repair
Rental fleet maintenance
Customer relationship management
Service writing
Employee training
Workshop supervision
Certification
PMBIA Level 1 MTB Coach, PMBIA North America, 2022