Summary
Overview
Work History
Education
Skills
Specialinterest
References
Timeline
Generic

Grant Whitcutt

Edmonds,WA

Summary

Humanities and Social Sciences Graduate with a focus in Communications

Overview

5
5
years of professional experience

Work History

Deckhand

Commercial Fishing
05.2019 - 08.2019
  • Company Overview: Bering Sea of Alaska
  • Worked in tight quarters with a small team of deckhands for over two months
  • Learned how to use power tools, hydraulic drum roller, how to safely use and maintenance dangerous equipment
  • Overcame adversity through working in harsh conditions for 67 days and picking the fishing net every three hours
  • Learned the value of enthusiasm within a team; to maintain positive attitude through challenging situations
  • Bering Sea of Alaska

Consumer Experience Specialist (Team Lead)

NIKE
09.2023 - 12.2023
  • Assist leading the team in executing daily retail operations, ensuring premium customer service
  • Coaching employees to meet member sign-up quotas using individual KPI reports and performance reviews
  • Training team to be more effective communicators by conducting role playing exercises
  • Ability to expertly handle complex situations with autonomy and poise
  • Digital literacy—desire to learn and adapt to technology needs with agility

ASSISTANT MANAGER

THE SUMMIT AT SNOQUALMIE
11.2020 - 03.2022
  • Responsible for overseeing daily operations and fostered an enjoyable environment for a team of twenty employees
  • Performed clerical work including maintaining customer databases and constructing bi-weekly schedules
  • Handled high-stress, fast-paced situations while effectively supervising sessions of 450 guests
  • Produced creative and effective strategies for optimization of resources which led to large revisions in operational procedures

Education

B.S. - Humanities + Social Sciences, Communications & Sociology

WASHINGTON STATE UNIVERSITY
01.2022

Skills

  • Coaching
  • De-escalation training
  • Managerial Leadership
  • Meeting Deadlines
  • Conflict resolution
  • Customer Service Acumen
  • Time Management
  • Corporate Communications
  • Performance Tracking

Specialinterest

  • Former Division 1 Decathlon Athlete for University of Montana
  • Commercial Fishing (Gillnet) in the Bering Sea of Alaska
  • Climbing, Backpacking, Hiking
  • International travel
  • Life-long commitment to Health and Fitness

References

  • Josh Kelch, Battalion Chief for Puget Sound Regional Fire Authority, (425) 238-5122, joshuakelch@gmail.com
  • Ben Williams, Captain for Puget Sound Regional Fire Authority, (206) 850-8028, Benwilliams616@yahoo.com
  • Jason McHargue, Helicopter Pilot Officer for US Army; CWO 4, (509) 860-9216, mchargueja@gmail.com
  • Brighton Stenek, Head Coach at NIKE, (253) 308-0137
  • Cliff Eubanks, Senior Sales Manager at Market Leader, (425) 365-5883, eubankscliff@gmail.com

Timeline

Consumer Experience Specialist (Team Lead)

NIKE
09.2023 - 12.2023

ASSISTANT MANAGER

THE SUMMIT AT SNOQUALMIE
11.2020 - 03.2022

Deckhand

Commercial Fishing
05.2019 - 08.2019

B.S. - Humanities + Social Sciences, Communications & Sociology

WASHINGTON STATE UNIVERSITY

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Grant Whitcutt