Grant Williams
Summary
Forward-thinking Regional Manager with deep understanding of market conditions and regional preferences. Decisive and hardworking leader skilled in making proactive, insightful updates to policies and procedures. Prepared to leverage 7 years of progressive janitoral experience to positively impact business operations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Regional Manager
Allegiance Industries
02.2023 - 07.2024
- Run day to day operations for a company that contracts janitorial services to factories
- This includes quality audits, payroll, client relations, hiring/terming employees, and profit and loss.
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Established and maintained operational standards for 15 locations.
Division Manager
SMS
02.2022 - 01.2023
- Run day to day operations for a company that does contracted housekeeping and maintenance for shopping malls, event centers, professional sports teams training facilities, and school systems
- I make sure each building stays under budget, is adequately staffed, all systems and procedures are being followed, hire/train new managers.
- Identified areas of improvement in operational workflows to better align resources with organizational goals.
- Developed strong team dynamics through regular communication, collaboration, and goal-setting initiatives.
- Controlled costs by streamlining operations and reducing waste.
District Manager
Healthcare Services Group
05.2017 - 02.2022
- Run day to day operations for a company that does housekeeping and laundry services for long term care facilities for 15 buildings
- I made sure each building stays under budget, is adequately staffed, all systems and procedures are being followed, hire/train new managers.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Supervised various locations, enforcing high-quality standards of operation.
District Team Leader
Target Mobile
06.2015 - 05.2017
- Managed cell phone sales with extensive product knowledge, solved employees' scheduling conflicts, provided excellent customer service both in person and on the phone, assisted other managers in the Knoxville/Nashville area when problems arose at their locations, made the schedule for the whole Knoxville area, hired new employees.
Education
High school diploma -
Bearden High School
Knoxville, TN01.2012
Skills
- Profit & loss
- P&L Management
- Retail management
- Recruiting
- Management
- Inventory Control
- Supervising Experience
- Assistant Manager Experience
- Store Management Experience
- Budgeting
- Sales
- Strategic Planning
- Labor Cost Analysis
- Financial Report Writing
- Forecasting
- Project management
- Business development
- Microsoft Excel
- Human resources
- Conflict management
- Marketing
- Hotel experience
- OSHA
- Google Docs
- Negotiation
- Continuous improvement
- Project management software
- Operations management
- Janitorial experience
- Heavy lifting
- Manufacturing
- Salesforce
- Wireless sales
- SharePoint
- Craft beer experience
- Leadership
- Supervising experience
- Staff Management
- Staff Training and Development
- Operations
Certification
Driver's License
Personal Information
Relocation: Anywhere
Timeline
Regional Manager
Allegiance Industries
02.2023 - 07.2024
Division Manager
SMS
02.2022 - 01.2023
District Manager
Healthcare Services Group
05.2017 - 02.2022
District Team Leader
Target Mobile
06.2015 - 05.2017
High school diploma -
Bearden High School
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