Grant York

Conducted research to identify and evaluate user problems. Collaborated with cross-functional team to conceptualize and refine problem solutions by analyzing and interpreting data to identify trends and recommend improvements. Then evaluated project feasibility based on material, equipment, and labor expenses. Finally, used Figma to meet design specifications for functional prototypes.

Utilized proper communication with all team members and ensured every detail of orders was correct. In this endeavor, Learned the value of getting a task done right the first time.

Researched material extensively before writing informative speeches. Then implemented stories and anecdotes into speeches to make information more entertaining. Finally, Presented information to groups of 100+ people.

Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.

Consulted with customers to assess further needs and proposed optimal solutions. In response, helped Implement changes requested by designers, owners, or inspectors to conform to specifications or updated demands. Hired and oversaw subcontractors to meet project needs and kept site work safe and in line with budget, schedule, and applicable building codes.

Worked with a team of 5-10 in the dangerous process of creating adipic acid and loading it into train cars. Managed product quality assurance.

Observed dogs in various settings to determine behavioral concerns and problems. Evaluated animals to determine temperaments, abilities, and aptitude for training.

Consulted with owners to discuss behavioral concerns and determine final goals. Then instructed owners and dogs on basic obedience commands using different techniques to match dogs' drives for reward. Finally, Conferred with owners about methods for continuing training and reinforcing methods taught in classes.

Supervised student behavior during daily academic routines to secure safety of students and staff

Resolved customer complaints while prioritizing customer satisfaction and loyalty, and took ownership of customer issues by following problems through to resolution. Maintained professional demeanor by staying calm when addressing unhappy or angry customers. Assumed ownership over team productivity and managed workflow to meet or exceed quality service goals.

Provided friendly customer service to guests and addressed concerns, attentively monitored swimmers to identify distress.

Responded to emergency situations in a timely, efficient manner. And educated patrons on safety protocols and enforced safety rules.