Grant L Andreaus
Los Angeles,California
Summary
Dynamic professional with extensive experience in hospitality, adept at wine pairing and enhancing guest engagement. Excelled in high-volume dining settings by leveraging strong work ethic and task prioritization skills. Proven track record in team collaboration and effective customer upselling, consistently ensuring exceptional service and satisfaction.
Overview
5
5
years of professional experience
Work History
Server
Peter Ott's on the water
Camden, ME
09.2023 - 12.2024
- Served food and beverages to patrons and immediately remedied issues with orders.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Informed customers of daily specials and signature menu items.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Trained new employees on restaurant procedures and plating techniques.
- Accurately recorded orders on cash register and point-of-sale system.
Server
Waterfront
Camden, ME
04.2022 - 09.2023
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Stayed informed about daily specials, new menu items, promotions.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Explained menu items, describing ingredients and cooking methods upon request.
- Maintained records of transactions made during shift as required by law or company policy.
- Provided excellent customer service to ensure satisfaction.
- Provided exceptional service to high volume of daily customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Personal Assistant
William Kalish, Esq.
Tampa, FL
01.2020 - 03.2022
- Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.
- Scheduled and confirmed appointments, preventing scheduling conflicts and optimizing time management.
- Managed and prioritized daily schedules, ensuring efficient allocation of executive's time.
- Facilitated smooth internal and external communication, acting as the first point of contact for the executive.
Education
Associate of Arts - General Studies
St Petersburg College
St Petersburg FL05-2012
Cosmetology -
Aveda Institute
Philadelphia, PA06-2010
High School Diploma -
Tarpon Springs High School
Tarpon Springs, FL05-2009
Skills
- Positive and professional
- Wine pairing
- Task prioritization
- Hospitality service expertise
- High volume dining
- Strong work ethic
- Team collaboration
- Guest engagement
- Point of sale (POS) system operations
- Effective customer upselling
References
References available upon request.
Timeline
Server
Peter Ott's on the water
09.2023 - 12.2024
Server
Waterfront
04.2022 - 09.2023
Personal Assistant
William Kalish, Esq.
01.2020 - 03.2022
Associate of Arts - General Studies
St Petersburg College
Cosmetology -
Aveda Institute
High School Diploma -
Tarpon Springs High School
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