Shanique Gaye
Montego Bay
Summary
Dynamic and results-driven restaurant manager with a successful track record of over 5 years in the food and beverage industry. Consistently increases revenues, reduces costs, and enhances overall guest satisfaction through effective team leadership and operational management. Skilled in developing and implementing strategies that drive business growth, improve operational efficiency, and maintain high standards of quality and service. Adept at fostering a positive work environment, developing staff, and ensuring compliance with health and safety regulations. Excited to bring expertise and passion for hospitality to a dynamic restaurant team.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Express Catering Ltd
02.2025 - Current
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Reconciled cash and credit card transactions to maintain accurate records.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Correctly calculated inventory and ordered appropriate supplies.
- Oversaw food preparation and monitored safety protocols.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Restaurant Manager
Sandals Montego Bay
10.2020 - 12.2024
- Maintains high level of food quality and presentation standards, resulting in consistent positive customer feedback
- Manages inventory and supply ordering to optimize stock levels and minimize waste
- Oversee daily operations of hotel restaurants
- Complete hands-on training in various departments to gain a comprehensive understanding of company operations
- Participate in leadership development programs to enhance communication, decision-making, and problem-solving skills
Food & Beverage Management Trainee
Sandals Resorts International
05.2019 - 10.2020
- Gained knowledge of company policies, protocols and processes.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Managed inventory by verifying and signing for delivery dockets, ordering supplies, checking quality and freshness of products and performing daily inventory counts.
Restaurant Server
Paul Bunyan's Cook Shanty
05.2016 - 09.2017
- Welcomed and greeted guests in a friendly and professional manner, providing them with menus and drink recommendations
- Took accurate food and beverage orders, ensuring special dietary needs and preferences are properly communicated to the kitchen team.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Bachelor of Science - Culinary Arts Management
University of Technology, Jamaica
11.2018
Associate of Arts -
St. Jago High School
Jamaica06-2013
High School Diploma -
St Jago High School
06-2011
Skills
- Restaurant operations management
- Customer engagement
- Customer service best practices
- Customer-oriented
- Inventory control and record keeping
- Culinary arts education
- Operations management
Certification
- Forbes International Standards for Luxury Training
- Certified Hospitality Supervisor - American Hotel & Lodging Educational Institute.
Timeline
Restaurant Manager
Express Catering Ltd
02.2025 - Current
Restaurant Manager
Sandals Montego Bay
10.2020 - 12.2024
Food & Beverage Management Trainee
Sandals Resorts International
05.2019 - 10.2020
Restaurant Server
Paul Bunyan's Cook Shanty
05.2016 - 09.2017
Bachelor of Science - Culinary Arts Management
University of Technology, Jamaica
Associate of Arts -
St. Jago High School
High School Diploma -
St Jago High School
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