Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
Generic
Granville Ferguson

Granville Ferguson

St. Petersburg,FL

Summary

Logical Fire Captain with over 22 years of hands-on experience. Successful at responding to all emergency alarms in assigned areas and directing firefighting personnel in extinguishing fires, saving lives and saving properties. Ace at leading teams and giving proper instructions to control panic in high-stress situations.

Knowledgeable Valet Driver focused on satisfying customers, protecting vehicles and minimizing delays. Drives safely to prevent damages or mistakes. Great at putting people at ease and maintaining positive business reputation.

Overview

31
31
years of professional experience

Work History

Valet Driver

Courtesy Valet
St Petersburg, FL
04.2022 - Current
  • Monitored traffic flow within the facility to ensure a smooth operation.Adhered strictly to company policies related to safety, security, and customer service expectations.Maintained a clean work environment throughout the day by sweeping debris from walkways and driveways.Assisted disabled patrons with entering and exiting their vehicles if necessary.Assisted customers with luggage and packages before and after parking vehicles.Provided directions to local attractions or businesses upon request from customers.Followed up with customers who had complaints about service received to ensure satisfaction.Greeted customers upon arrival and provided parking instructions.Responded promptly to customer inquiries regarding services offered or rates charged.Maintained accurate records of vehicles parked in designated areas.Validated customer tickets, collected fees, and issued change as needed.Organized transportation for customers who had difficulty walking long distances or carrying heavy loads.Inspected vehicle interiors to ensure no personal items were left behind.Reported any suspicious activity or damage found on parked vehicles immediately.Ensured the safety of all vehicles by driving cautiously at all times.Notified management of any mechanical issues that arose during valet shifts.Kept track of keys for each car parked in the lot, ensuring their safe return to owners when they retrieved their vehicle.Provided assistance with jump starts or flat tires when requested by patrons.vAssisted customers with their luggage to and from their vehicles.
  • Adhered strictly to company policies related to safety, security, and customer service expectations.
  • Maintained a clean work environment throughout the day by sweeping debris from walkways and driveways.
  • Assisted disabled patrons with entering and exiting their vehicles if necessary.
  • Assisted customers with luggage and packages before and after parking vehicles.
  • Provided directions to local attractions or businesses upon request from customers.
  • Followed up with customers who had complaints about service received to ensure satisfaction.
  • Greeted customers upon arrival and provided parking instructions.
  • Responded promptly to customer inquiries regarding services offered or rates charged.
  • Maintained accurate records of vehicles parked in designated areas.
  • Validated customer tickets, collected fees, and issued change as needed.
  • Organized transportation for customers who had difficulty walking long distances or carrying heavy loads.
  • Inspected vehicle interiors to ensure no personal items were left behind.
  • Reported any suspicious activity or damage found on parked vehicles immediately.
  • Ensured the safety of all vehicles by driving cautiously at all times.
  • Notified management of any mechanical issues that arose during valet shifts.
  • Kept track of keys for each car parked in the lot, ensuring their safe return to owners when they retrieved their vehicle.
  • Provided assistance with jump starts or flat tires when requested by patrons.v
  • Assisted customers with their luggage to and from their vehicles.
  • Provided assistance with jump starts or flat tires when requested by patrons.
  • Accurately recorded license plate numbers and other pertinent information regarding each vehicle parked on the premises.
  • Communicated regularly with management about any issue that could affect the level of service provided to customers.
  • Performed miscellaneous job-related duties as assigned by supervisor.
  • Utilized proper safety protocols when operating motor vehicles or handling customer belongings.
  • Followed company policies related to guest satisfaction standards and procedures.
  • Responded promptly to customer inquiries regarding directions, events, restaurants.
  • Maintained cleanliness of all areas used for valet operations, including lobby, driveways, and parking lots.
  • Handled difficult situations calmly and professionally in order to maintain a positive relationship with guests.
  • Adhered strictly to all local laws pertaining to safe operation of motor vehicles.
  • Greeted customers and opened doors for them upon arrival.
  • Provided parking services in a timely manner, including valet parking, self-parking, and shuttle services.
  • Attended staff meetings as required by management.
  • Provided exceptional customer service by anticipating customer needs and exceeding expectations.
  • Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
  • Parked and retrieved guest vehicles quickly to avoid long wait times.
  • Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
  • Returned guests' vehicles while following safe driving practices and obeying traffic laws.
  • Greeted guests and answered questions about valet service, directions and local attractions.
  • Notated damages to vehicles to reduce exposure to risk and lawsuits.
  • Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.

Amazon Courier

Optimal Logistics
Petersburg, FL
06.2022 - 09.2022
  • Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.
  • Assisted with loading and unloading freight when necessary.
  • Reported any incidents involving the truck or its cargo to management immediately.
  • Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
  • Participated in training sessions regarding safe driving practices and defensive driving techniques.
  • Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
  • Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
  • Checked loads to ensure that cargo was secure and distributed evenly.
  • Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
  • Communicated effectively with dispatchers regarding pick-ups and deliveries status updates.
  • Loaded and unloaded goods from truck using hand-trucks or pallet jacks.
  • Maintained accurate logs of vehicle inspections and repair status.
  • Managed time efficiently when making multiple stops along designated routes.
  • Inspected vehicles for mechanical items and safety issues prior to operating them.
  • Performed basic maintenance tasks such as checking oil levels, tire pressure.
  • Adhered to company policies and procedures related to safety and security standards.
  • Delivered packages to customers in a timely and efficient manner.
  • Utilized GPS navigation systems to plan efficient routes for deliveries.
  • Verified the contents of inventory loads against shipping papers.
  • Delivered goods and services to customers on time and in excellent condition.
  • Documented daily mileage, gas, and other data.
  • Utilized GPS to optimize routes and continuously meet estimated delivery times.
  • Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
  • Performed pre-trip inspection checks and reported problems to supervisor.
  • Secured merchandise, avoiding damage during transportation.
  • Monitored traffic conditions and applied defensive strategies to avoid accidents.
  • Drove trucks to and from job sites to deliver supplies.
  • Achieved consistently high customer scores due to exceptional service.
  • Determined most expedient trip by mapping out driving routes ahead of time.
  • Saved fuel by leveraging GPS to identify faster routes.
  • Demonstrated professional conduct with clients to deliver outstanding customer service.
  • Interacted with customers pleasantly to meet needs and drive satisfaction.
  • Inspected vehicle before and after every trip to assess performance and maintenance requirements.
  • Checked vehicle after shift for damage.
  • Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
  • Loaded and unloaded merchandise efficiently to meet demanding route targets.
  • Coordinated with team members and remained flexible in work scheduling to meet service needs.
  • Adhered to all traffic laws and company regulations during operations.

Valet Driver

ABM Industries
St Petersburg, FL
01.2022 - 06.2022
  • Monitored traffic flow within the facility to ensure a smooth operation.
  • Adhered strictly to company policies related to safety, security, and customer service expectations.
  • Maintained a clean work environment throughout the day by sweeping debris from walkways and driveways.
  • Assisted disabled patrons with entering and exiting their vehicles if necessary.
  • Assisted customers with luggage and packages before and after parking vehicles.
  • Provided directions to local attractions or businesses upon request from customers.
  • Followed up with customers who had complaints about service received to ensure satisfaction.
  • Greeted customers upon arrival and provided parking instructions.
  • Maintained accurate records of vehicles parked in designated areas.
  • Inspected vehicle interiors to ensure no personal items were left behind.
  • Reported any suspicious activity or damage found on parked vehicles immediately.
  • Ensured the safety of all vehicles by driving cautiously at all times.
  • Notified management of any mechanical issues that arose during valet shifts.
  • Performed minor maintenance on cars such as checking tire pressure and fluid levels.
  • Kept track of keys for each car parked in the lot, ensuring their safe return to owners when they retrieved their vehicle.
  • Provided assistance with jump starts or flat tires when requested by patrons.
  • Assisted customers with their luggage to and from their vehicles.
  • Accurately recorded license plate numbers and other pertinent information regarding each vehicle parked on the premises.
  • Communicated regularly with management about any issue that could affect the level of service provided to customers.
  • Utilized proper safety protocols when operating motor vehicles or handling customer belongings.
  • Followed company policies related to guest satisfaction standards and procedures.

Fire Captain

US Navy Fire & Emergency services (Civilian)
FPO, AE
05.1999 - 08.2021
  • Provided leadership and guidance to assigned crew members during drills, exercises, and real-world operations.
  • Inspected buildings for code violations relating to fire safety regulations.
  • Evaluated new technologies related to fire suppression systems and made recommendations for adoption when appropriate.
  • Attended seminars related to advances in firefighting tactics, technology, or legislation impacting the profession.
  • Facilitated communication between departments within the organization in order to enhance coordination efforts when responding to incidents.
  • Coordinated with local law enforcement agencies during investigations involving arson or other criminal activity related to fires.
  • Responded to emergency calls and managed the on-site operations of medical, hazardous materials, and rescue incidents.
  • Established goals for personnel development by providing feedback regarding job performance evaluations.
  • Monitored shift activities to ensure compliance with departmental policies and procedures.
  • Maintained records of all fire-related activities including incident reports, maintenance logs, and training documents.
  • Assessed risks associated with potential hazards encountered in emergency situations.
  • Developed strategies for responding to emergencies based upon specific scenarios encountered at each scene.
  • Ensured that firefighter safety protocols were followed on all emergency scenes.
  • Participated in public outreach events designed to educate citizens about fire safety best practices.
  • Actively participated in interagency collaborations such as mutual aid agreements regarding response times.
  • Supervised subordinate firefighters in the performance of their duties.
  • Developed and implemented fire safety training programs for personnel.
  • Organized meetings with community groups to discuss fire prevention initiatives and risk management measures.
  • Performed administrative tasks such as completing budget requests and preparing reports for review by senior staff.
  • Conducted daily inspections of firefighting equipment, apparatus, and facilities.
  • Drafted reports of fires, equipment and personnel.
  • Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
  • Conducted search and rescue operations, quickly analyzed medical emergencies and administered first aid to injured persons.
  • Aided with preparation, review and monitoring of department budget.
  • Prepared records and reports of company responses to fires or other emergencies.
  • Supported continuing operations and rehabilitation of firefighting equipment by identifying new community resources.
  • Provided clear and decisive leadership by rapidly assessing and responding to changing field conditions.
  • Developed and implemented training procedures for newly hired personnel.
  • Responded to fire and emergency alarms and evaluated emergency to direct company operations.
  • Conducted fire prevention and suppression operations.
  • Managed staff schedules for shifts and events to minimize overtime costs.
  • Oversaw station efforts to continuously deliver timely and quality responses in areas of fire, medical and public safety administration.
  • Located hydrants and operated pumps at proper pressure to evaluate adequacy of water system and availability of water supply.
  • Collaborated with Hazmat to clean up chemical and oil spills.
  • Inspected buildings to determine compliance with fire codes and fire prevention protocols.
  • Elevated assigned fire station into top-performer in area, resulting in honors, awards and accolades.
  • Supervised firefighting teams during emergency response operations.
  • Developed and implemented fire prevention plans and strategies.
  • Conducted regular training sessions for firefighters and staff.
  • Coordinated with local agencies for joint emergency responses.
  • Managed scheduling, budgeting, and personnel assignments for station.
  • Maintained accurate records of incidents, trainings, and evaluations.
  • Ensured compliance with safety regulations and protocols.
  • Evaluated firefighter performance during training exercises and drills.
  • Fostered strong community relations through public education programs.
  • Oversaw maintenance of firefighting equipment and facilities.
  • Participated in recruitment, hiring, and promotion processes.
  • Implemented policies to maintain a safe working environment.
  • Prepared reports on department activities for upper management review.
  • Conducted routine inspections of commercial properties for code compliance.
  • Coordinated emergency medical services during incident responses.
  • Provided guidance during hazardous materials situations or rescues.
  • Established incident command systems at multi-agency scenes.

Crew Chief

McDonalds Restaurant
FPO, AE
02.2008 - 04.2010
  • Conducted regular performance reviews to ensure quality standards were met.
  • Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
  • Ensured compliance with all safety regulations while performing tasks.
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Participated in weekly meetings to discuss upcoming promotions, initiatives, and strategies.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Developed strong working relationships with team members to foster collaboration.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and procedures.
  • Trained new cashiers on proper use of registers and store policies.
  • Performed daily opening and closing procedures for the register area.
  • Conducted inventory audits to ensure accuracy of product levels in the register area.
  • Monitored cashier performance, providing feedback as needed.
  • Provided guidance to cashiers on how to accurately ring up customers' purchases.
  • Identified discrepancies between actual sales figures and expected totals.
  • Recognized potential theft or fraud attempts by monitoring suspicious behavior.
  • Continually evaluated processes for improvement opportunities and implemented changes accordingly.
  • Maintained records of daily transactions including sales receipts, cash received, discounts issued.
  • Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
  • Ensured all cashiers were trained in store policies and procedures, as well as safety protocols.
  • Provided guidance on difficult transactions or inquiries from customers regarding products or services offered in the store.
  • Coached employees on best practices for handling customer complaints quickly and effectively.
  • Monitored register drawers to ensure adequate change was available throughout each shift.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.

Cashier

Mcdonalds Restaurant
FPO, AE
06.2002 - 02.2008
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Performed other duties as assigned by management.
  • Followed company security procedures for handling large sums of money.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Answered customer inquiries regarding store policies and procedures.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Ensured compliance with all safety regulations within the store environment.
  • Stocked shelves with merchandise when needed.
  • Resolved customer complaints professionally in accordance with company policy.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Maintained work area and kept cash drawer organized.
  • Counted and balanced cashier drawers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.

Head Waiter

Grand Lido Sans Souci
Jamaica, St Ann
05.1996 - 09.1998
  • Performed regular inventory checks on supplies such as napkins, utensils, and condiments, ordering additional supplies as needed.
  • Consistently monitored dining room ambiance including music levels, lighting, decorations.
  • Built relationships with regular customers through personalized service.
  • Verified that all dishes served met quality standards established by the restaurant's management team.
  • Monitored wait staff performance and provided feedback when necessary.
  • Ensured that the dining area was properly set up with clean linens, silverware, and glassware.
  • Inspected dishes before they were served for presentation and temperature accuracy.
  • Enforced health and safety regulations in the restaurant dining area.
  • Managed daily operations of the host stand including reservations, seating arrangements, and greeting guests upon arrival.
  • Took initiative to anticipate guest needs before they arose, ensuring excellent customer service at all times.
  • Assisted servers with taking orders from customers as needed during peak hours.
  • Worked closely with kitchen staff to ensure prompt delivery of food items when requested by guests.
  • Greeted customers and escorted them to their tables.
  • Trained new waiters on food service procedures and customer service standards.
  • Communicated any special dietary requirements or allergies reported by customers to kitchen personnel promptly.
  • Provided assistance in resolving customer complaints in a professional manner.
  • Prepared seating charts for large parties.
  • Maintained an accurate record of all orders taken by waitstaff.
  • Supervised busboys to ensure proper cleaning of tables between guests.
  • Assigned serving staff to specific stations throughout the restaurant.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
  • Provided exceptional service to high volume of daily customers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Served high volume of tables at once and simultaneously supervised serving staff.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Presented menus to patrons, answered questions about menu items and made recommendations.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Trained new employees to perform duties.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Presented menus and answered questions regarding items.
  • Informed customers of daily specials and signature menu items.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Set up tables in between patrons to reduce wait times.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Served food and beverages to patrons and confirmed complete orders.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Filled condiments and napkin containers during slack periods.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Provided excellent customer service, ensuring guest satisfaction and repeat business.
  • Maintained clean and organized dining area for optimal guest experience.

Retail Sales Associate

Charleys Windsor House Ltd
Jamaica, St Ann
12.1992 - 11.1994
  • Provided product information and answered customer questions.
  • Inspected purchased items for defects before handing them over to customers.
  • Demonstrated knowledge of store products and services.
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Assisted customers with finding the right product for their needs.
  • Offered suggestions for additional items that may be of interest to customers.
  • Assisted with unloading delivery trucks and stocking shelves with new merchandise.
  • Kept informed about new products arriving at the store on a regular basis.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Operated point-of-sale systems accurately to process payments from customers.
  • Promoted special offers and discounts to encourage additional purchases.
  • Organized displays to attract customers and promote sales.
  • Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
  • Processed returned merchandise according to company policies.
  • Stocked shelves with merchandise according to company standards.
  • Handled customer complaints in a professional manner.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Greeted customers upon entering the store and provided assistance.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Created price tags and merchandise signs for new items.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Used product knowledge to suggest items to match client needs.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Greeted customers to determine wants or needs.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Answered store and merchandise questions and led customers to wanted items.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Computed purchases and received and processed cash or credit payment.
  • Recommended, selected and located merchandise based on customer desires.
  • Described merchandise and explained use, operation and care.
  • Placed special orders or called other stores to find desired items.
  • Managed inventory levels, restocked shelves as needed.
  • Processed customer transactions quickly and accurately.
  • Demonstrated expert knowledge of store products and promotions.
  • Participated in weekly team meetings to discuss goals and strategies.

Education

Fire Fighting Courses - Fire Protection And Safety Fire Fighting

United States Air University
US Naval Station Guantanamo Bay
08-2021

Level 11 Certificate Food & Beverage - Food And Beverage

Hotelympia Institute
Jamaica
05-1995

Some College (No Degree) - Engineering Drawing

York Castle High School
Jamaica

Skills

  • Time management skillsPlanning and schedulingProfessional AppearanceEffective problem solvingAttention to DetailTeam CollaborationCustomer service and supportGuest AssistanceMultitasking and OrganizationTime Management[Language] FluencyPlanning and schedulingProfessional AppearanceEffective problem solvingAttention to DetailTeam CollaborationCustomer service and supportGuest AssistanceMultitasking and OrganizationTime ManagementEnglish yStandard Vehicle OperationPlanning and schedulingProfessional AppearanceEffective problem solvingAttention to DetailTeam CollaborationCustomer service and supportGuest AssistanceMultitasking and OrganizationTime ManagementEnglish yStandard Vehicle OperationProblem-SolvingPlanning and schedulingProfessional AppearanceEffective problem solvingAttention to DetailTeam CollaborationCustomer service and supportGuest AssistanceMultitasking and OrganizationTime ManagementEnglish yStandard Vehicle OperationProblem-SolvingClean Driving RecordPlanning and schedulingProfessional AppearanceEffective problem solvingAttention to DetailTeam CollaborationCustomer service and supportGuest AssistanceMultitasking and OrganizationTime ManagementEnglish yStandard Vehicle OperationProblem-SolvingClean Driving RecordPOS system operations
  • Planning and scheduling
  • Professional Appearance
  • Effective problem solving
  • Attention to Detail
  • Team Collaboration
  • Customer service and support
  • Guest Assistance
  • Multitasking and Organization
  • Time Management
  • English y
  • Standard Vehicle Operation
  • Problem-Solving
  • Clean Driving Record
  • POS system operations
  • Punctual and Reliable
  • Customer Service
  • Cash Handling
  • Stress Tolerance
  • Customer service excellence
  • Valid Driver's License
  • Safety Compliance
  • Problem-solving capabilities
  • Customer Communication
  • Physical Fitness
  • Public Education
  • Emergency Response Procedures
  • Fire department procedures
  • Fire response team direction
  • Supply procurement
  • Staff development and leadership
  • Firefighting procedures
  • Personnel Management
  • Emergency Response
  • Emergency Management
  • Fire prevention
  • Budget Administration
  • Fire strategy
  • Incident safety
  • Personnel Training
  • Interpersonal Communication
  • Relationship Building
  • First response services
  • Time management abilities
  • Excellent Communication
  • Written Communication
  • Building inspection
  • Continuous Improvement
  • Decision-Making
  • Training Oversight
  • Administration and management
  • Worker Training
  • EMS expertise
  • Alarm and fire detection systems
  • Activity reporting
  • Regulatory enforcement
  • Teamwork and Collaboration
  • Active Listening
  • Policy Enforcement
  • Goal Setting
  • Adaptability
  • Structural Assessment
  • Team building
  • Drills and Demonstrations
  • Hazardous Materials Handling
  • Site Inspections
  • Problem-solving abilities
  • Preventive Maintenance
  • Effective Communication
  • Crew training
  • Professional Demeanor
  • Organizational Skills
  • Interpersonal Skills
  • Emergency Response Coordination
  • Crew Leadership
  • Self Motivation
  • Records Management
  • Workload prioritization
  • Adaptability and Flexibility
  • Task Prioritization
  • Resources Allocation
  • Incident Reporting
  • Emergency medical treatment
  • Multitasking
  • Life and property protection
  • Municipal Codes
  • Safety enforcement
  • Customer Needs Assessment
  • Payment Processing
  • Inventory Control
  • Product Sales
  • Display Setup
  • Multi-tasking strength
  • Service-oriented
  • Excellent communication skills
  • Reading comprehension skills
  • Merchandising understanding
  • Shipment Processing
  • Written and oral communication skills
  • Guest Relations
  • Sales expertise
  • Product Promotions
  • Goal-Oriented
  • Cash Register Operation
  • POS System Operation
  • Problem-solving skills
  • Inventory Tracking
  • Positive and professional
  • Money Handling
  • Flexible Schedule
  • Stocking and Receiving
  • Policy and Procedure Adherence
  • Store Opening and Closing
  • Meeting deadlines
  • Listening Skills
  • Sales Goals Attainment

Accomplishments

IS-00706 NIMS Intrastate Mutual Aid an Introduction IS-00005.a An Introduction to Hazardous Materials IS-00100.b Introduction to Incident Command System ICS-100 IS-00200b. ICS for Single Resources and Initial Action Incident, ICS -200 IS-00700.a National Incident Management System (NIMS) An Introduction IS-00800.b National Response Framework, An Introduction IS-00244.b Developing and Managing Volunteers IS-00810 Emergency Support Function (ESF)#10 Oil and Hazardous Materials Response Maryland Voluntary Fire Service Hazardous Materials Incidents Commander Level Ch.8 Hazardous Materials Incidents Technician Level Ch.7 University of Maryland Fire and Rescue Institute Hazmat on Scene Incident Commander (16 Hours) Hazmat Materials Technician (51 hours) ThermoFisher Scientific Tru Defender FT Chemical Identification System First Defender RM Chemical Identification System

Joint Task Force (JTF) Guantanamo Bay 2 Certificates Of Appreciation Secretary Of The Navy MERITORIOUS UNIT COMMENDATION Director,Shore Safety Directorate Naval Safety Center Norfolk, VA Emergency Vehicle Instructor Navy Fire & Emergency Service Program Mobile Aircraft Firefighting Training Device Operator OSHKOSH TRUCK CORPORATION TI-3000 Operation Course Certificate NAVAL HOSPITAL GUANTANAMO BAY CUBA Emergency Medical Technician Course Commander Navy Region Southeast OSHA 32 Hour Hazardous Material Technician Level

American Red Cross Guantanamo Bay Certificate Of Appreciation (Volunteer) 22D Marine Expeditionary Unit United States Marine Corp Coin (Volunteer) Captain M.M.Leary Commanding Officer United States Navy Certificate Of Appreciation K.R.Hibbert Commanding Officer USN Certificate of Recognition In The Government Of the United States (10 & 15 Years Of Service) Certificate And Letters Of Appreciation Fire And Emergency Services Guantanamo Bay

Boys & Girls Clubs Of America MWR Youth Center Summer Program Certificate Of Participation (Volunteer) Navy Exchange (NEX) Guantanamo Bay Letter Of Appreciation Department Of Navy Moral Welfare & Rec. Certificate Of Recognition Globe Cleaning And Repair Evaluation Services

Airport Firefighter Public telecommnicator 1 & 11 Rescue technician Rescue technician- confine space rescue 1 & 11 Wildland Firefighter 1 Airport firefighter Driver operator mobile water supply Driver operator pumper Driver operator arff Driver operator aerial Fire instructor 1 Fire officer 1 Fire inspector 1 Marine Firefighter Hazardous Material incident commander Hazardous material technician

Languages

English
Professional

References

References available upon request.

Timeline

Amazon Courier

Optimal Logistics
06.2022 - 09.2022

Valet Driver

Courtesy Valet
04.2022 - Current

Valet Driver

ABM Industries
01.2022 - 06.2022

Crew Chief

McDonalds Restaurant
02.2008 - 04.2010

Cashier

Mcdonalds Restaurant
06.2002 - 02.2008

Fire Captain

US Navy Fire & Emergency services (Civilian)
05.1999 - 08.2021

Head Waiter

Grand Lido Sans Souci
05.1996 - 09.1998

Retail Sales Associate

Charleys Windsor House Ltd
12.1992 - 11.1994

Fire Fighting Courses - Fire Protection And Safety Fire Fighting

United States Air University

Level 11 Certificate Food & Beverage - Food And Beverage

Hotelympia Institute

Some College (No Degree) - Engineering Drawing

York Castle High School
Granville Ferguson