Summary
Overview
Work History
Education
Skills
Timeline
Generic

Graviela Contreras

Fort Worth

Summary

Dedicated administrative professional with experience in finance and revenue operations. Proficient in invoice processing and data management/data entry, contributing to improved departmental efficiency and accuracy. Committed to team collaboration and delivering exceptional customer service. I have years of experience in administrative assistant work.

Overview

10
10
years of professional experience

Work History

Finance Administrative Assistant

Fort Worth Zoo
05.2024 - Current
  • Process invoices and expense reports, maintaining accuracy in financial records.
  • Record and distribute PO's to staff
  • Input data into budget spreadsheets
  • Code invoices to the correct department and submit them to accounts payable
  • Code credit card statements online for managers and supervisors
  • Run usage reports for utilities and record any abnormal charges
  • Provide administrative support to Engineering and Accounting department

Revenue Operation Administrative Assistant

Fort Worth Zoo
08.2019 - 05.2024
  • Provide administrative and secretarial support to the Revenue Operations Management
  • Maintain departmental attendance tracking and produce reports for each department manager
  • Prepare department invoices for payment – enter into computer – forward to accounting
  • Input departmental per caps and other reports into computer
  • Order office supplies/uniforms and maintain inventory
  • Process and distribute outgoing and incoming mail
  • Support and assist with special events and after hours functions, as required
  • Responsible for keeping inventory of uniform items and distribution to zoo staff
  • Responsible for forwarding call ins to managers, and submitting employee paperwork such as RDO's and schedule changes
  • Responsible for updating employee call in points
  • Answer phone calls from guest and transfer them to the correct department if needed

Attractions Associate

Fort Worth Zoo
04.2016 - 08.2019

This position assists in all operational aspects of the Zoo's rides, games, entertainment, and theater operations. Daily tasks include selling attractions tickets, monitoring rides and theaters, ensuring the safety of all guests and assisting in keeping the park a fun, friendly, family environment. Work as an attendant and follow standard operating procedures in the following areas : Rock Climbing Wall, Train, Carousel, Playbarn, Weather Theater, and Safari Splash water park. Provide exceptional customer service to all Zoo guests.

Education

Associate of Arts -

Tarrant County College
05-2022

Skills

  • Microsoft Excel proficiency
  • Invoice processing
  • Teamwork
  • Multitasking and time management
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Accounting and bookkeeping
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Cleaning and sanitizing
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Critical thinking
  • Clear communication
  • Organizational skills
  • Inventory management
  • Telephone and email etiquette
  • Team collaboration
  • Adaptability and flexibility
  • Verbal and written communication
  • Document and file management
  • Office administration
  • Microsoft office
  • Documentation and recordkeeping
  • Data entry
  • Database entry
  • Administrative background
  • Organizing and categorizing data
  • Document management
  • Filing and data archiving
  • High volume phone inquiries
  • Prioritization
  • Record keeping

Timeline

Finance Administrative Assistant

Fort Worth Zoo
05.2024 - Current

Revenue Operation Administrative Assistant

Fort Worth Zoo
08.2019 - 05.2024

Attractions Associate

Fort Worth Zoo
04.2016 - 08.2019

Associate of Arts -

Tarrant County College