Gray Alston
Jackson,US
Summary
Organized and detail-oriented professional with extensive experience in retail and customer service, demonstrating a strong commitment to client satisfaction and team collaboration. Proven skills in problem-solving and multitasking facilitate effective handling of customer inquiries, processing payments, and balancing cash drawers. Expertise in inventory management and point-of-sale systems contributes to increased sales and operational efficiency. Adept at fostering a positive atmosphere, prepared to make an immediate impact within the organization.
Overview
6
6
years of professional experience
Work History
Asociate Behavior Technician
Canopy Children's Solutions
08.2025 - Current
- Implemented individualized treatment plans to enhance client behavioral outcomes.
- Collaborated with multidisciplinary teams to develop effective intervention strategies.
- Monitored and recorded client progress, ensuring adherence to program goals.
- Trained and mentored new staff on behavior modification techniques and best practices.
DoorDash Driver
DoorDash
08.2019 - 05.2023
- Developed strong customer service skills, with experience in resolving customer complaints efficiently and professionally.
- Learned how to manage my time.
- Developed good communication skills.
- Made me adapt to changes.
Cashier Team Lead
Buffalo Wild Wings
11.2022 - 02.2023
- Supervised daily operations of cashier team, ensuring efficient transaction processing and customer service.
- Trained and mentored new cashiers on company policies, procedures, and point-of-sale systems.
- Implemented cash handling procedures to minimize discrepancies and enhance accuracy in transactions.
- Resolved customer inquiries and complaints promptly, promoting positive shopping experiences.
Camp Counselor
Stew Pot
05.2019 - 07.2019
- Utilized patience and understanding when dealing with challenging behavior from campers.
- Showed leadership skills by motivating campers to participate in team building activities.
- Displayed enthusiasm and commitment towards providing a fun learning experience for the kids.
- Managed multiple tasks simultaneously while supervising large groups of children.
- Created an inclusive environment for all campers regardless of age, gender or race.
- Adapted quickly to changing schedules and expectations while working as part of a team.
- Demonstrated excellent communication abilities while resolving conflicts between campers in a professional manner.
Education
Bachelor of Science (B.S.) - Psychology
University of Southern Mississippi
Hattiesburg, MS08.2025
Skills
- Team Contribution
- Problem Solving
- Communication
- Leadership
- Responsibility
- Hospitality and Accommodation
- Active listening
- Data collection
- Documentation skills
- Prompting and fading strategies
Timeline
Asociate Behavior Technician
Canopy Children's Solutions
08.2025 - Current
Cashier Team Lead
Buffalo Wild Wings
11.2022 - 02.2023
DoorDash Driver
DoorDash
08.2019 - 05.2023
Camp Counselor
Stew Pot
05.2019 - 07.2019
Bachelor of Science (B.S.) - Psychology
University of Southern Mississippi
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