Grayce Falk
Castle Rock
Summary
Dedicated employee with a strong focus on customer service and problem resolution. Recognized for enhancing team performance and ensuring high customer satisfaction through effective communication and time management.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Employee
Papa Pete's Pizza
Castle Rock, WA
04.2025 - Current
- Completed day-to-day duties accurately and efficiently.
- Developed innovative ideas and solutions that improved team performance and outcomes.
- Resolved customer issues with knowledgeable and friendly service, leading to high customer satisfaction.
- Determined customer requirements to enhance service delivery.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized by management for providing exceptional customer service.
- Managed time effectively to complete tasks on schedule and meet deadlines consistently.
- Trained new additions to staff on general store procedures of preparation and cleanliness.
- Received acknowledgment from management as Employee of the Month for hard work and reliability.
Summer Daycare Assistant
Little Acorns Daycare And Learning Center
Longview, WA
05.2024 - 09.2024
- Maintained organized and clean classrooms and play areas to promote a safe and engaging environment.
- Communicated effectively with parents regarding children's progress and needs.
- Prepared nutritious snacks and meals in accordance with dietary guidelines to support children's health and well-being.
- Participated in training sessions to enhance skills in childcare practices and safety protocols.
- Worked collaboratively with other staff members to ensure a safe environment for all students.
- Assisted children in daily routines and activities, fostering a nurturing atmosphere that encouraged development and learning.
Park Volunteer
Longview Girls Softball Association
Longview, WA
01.2023 - 01.2024
- Collaborated with volunteers to ensure fields and facilities were well-maintained for community use.
- Ensured cleanliness and organization of concession stand area to enhance visitor experience.
- Followed food safety guidelines to ensure safe preparation and handling.
- Executed closing duties by restocking inventory, counting sales, and disposing of trash to maintain operational efficiency.
Education
Associate of Arts - Pre-Nursing
Lower Columbia College
Longview, WA06-2027
High School Diploma -
Kelso Virtual Academy
Kelso, WA06-2027
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Excellent communication
Certification
- Food Handlers Card
Languages
English
Native or Bilingual
American Sign Language
Native or Bilingual
Spanish
Limited Working
Timeline
Employee
Papa Pete's Pizza
04.2025 - Current
Summer Daycare Assistant
Little Acorns Daycare And Learning Center
05.2024 - 09.2024
Park Volunteer
Longview Girls Softball Association
01.2023 - 01.2024
Associate of Arts - Pre-Nursing
Lower Columbia College
High School Diploma -
Kelso Virtual Academy