Charlotte Gray

Work History

Inventory Buyer

Honeywell Transnorm

09.2022 - 03.2024

Built long-term supplier relationships with vendors to establish quality and competitive pricing.
Collaborated with internal departments to better understand needs and determine purchasing requirements.
Reduced procurement costs through strategic sourcing, competitive bidding, and effective negotiations.
Developed strong relationships with suppliers to secure favorable pricing terms and conditions for the company''s benefit.
Maintained key item stock levels and wrote or expedited purchase orders.
Ensured timely delivery of products by closely monitoring vendor performance and addressing any issues promptly.
Coordinated with logistics teams to resolve any shipping delays or discrepancies while minimizing impact on operations.
Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
Maintained a comprehensive database of supplier information, including contact details, capabilities, pricing structures, and lead times.
Developed and improved account relationships.
Prepared detailed reports to highlight inventory levels, purchase orders and discrepancies.
Employed expert inventory management and oversight skills to formulate business metrics and meet corporate goals.
Collaborated with sales team to identify and fulfill customer needs.
Interacted with vendors, store managers and other stakeholders to maintain on-time deliveries.
Managed and maintained purchase orders and invoices.

Administrative Assistant/ Project Coordinator

Honeywell Intelligrated

09.2011 - 09.2022

Kept projects on schedule by managing deadlines and adjusting workflows.
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Created job files for each project and maintained current data in each file.
Maintained database and spreadsheets with accurate inventory and status.
Assisted with onboarding newly hired staff members and coached on task prioritization.
Elevated overall quality of completed projects by consistently monitoring progress and addressing issues proactively.
Kept corporate and client information confidential, adhering to data safety measures.
Arranged travel and accommodation for team members and project partners.
Photocopied, distributed and emailed documents to project managers.
Coordinated venue and catering arrangements, speaker and attendee liaison and material distribution for meetings and events.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Scheduled office meetings and client appointments for staff teams.
Created and maintained databases to track and record customer data.
Executed record filing system to improve document organization and management.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Developed strategies to streamline and improve office procedures.
Processed customer orders accurately and within agreed timeframes to meet service standards.
Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assisted coworkers and staff members with special tasks on daily basis.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Volunteered to help with special projects of varying degrees of complexity.
Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Transcribed and organized information to assist in preparing speeches and presentations.
Surpassed team goals by partnering with colleagues to implement best practices and protocols.

Front Desk Receptionist

Wesley Community Services

01.2011 - 09.2011

Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Answered multi-line phone system and transferred callers to appropriate department or staff member.
Enhanced customer satisfaction by providing efficient and professional front desk services.
Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Completed data entry and filing to keep records updated for easy retrieval.
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Completed all tasks in compliance with company policies and procedures.
Increased guest retention by maintaining a welcoming and organized reception area.
Maintained confidentiality of sensitive data to protect customer and business information.
Maintained accurate records of visitor logs for security purposes and compliance with company policies.
Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Sorted and delivered mail and packages upon arrival to correct staff members and departments.
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Handled assignments independently with good judgement and critical thinking skills.
Operated multi-line telephone system to answer and direct high volume of calls.
Collected and distributed messages to team members and managers to support open communication and high customer service.
Routed incoming mail and messages to relevant personnel without delay.
Monitored and screened visitors to verify accessibility to inter-office personnel.
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Sorted, received, and distributed mail correspondence between departments and personnel.
Attended board meetings and took notes for minutes and then transcribed them for internal files as well as Board of Director documents.

Office Manager

Gary’s Locks

01.2004 - 09.2011

Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained computer and physical filing systems.
Updated reports, managed accounts, and generated reports for company database.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Created, maintained and updated filing systems for paper and electronic documents.
Developed and maintained successful relationships with vendors, suppliers and contractors.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Managed office operations while scheduling appointments for department managers.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Streamlined office operations by implementing efficient filing systems and organizational processes.
Utilized Quickbooks Software for A/R and A/P.
Used Excel and other Microsoft Office Software.
Answered phone lines and dispatched independent contractors and owner to emergency calls/scheduled appointments.
Went on overflow emergency calls for roadside assistance when needed.
Filed and maintained all paper invoices.
Contacted customers to discuss payment schedules and set up or immediately process payments.
Developed strong relationships with clients, fostering trust and facilitating successful account resolutions.
Persistently reached out to customers with extremely past due accounts to recover lost revenue.
Utilized various software programs to efficiently manage account information and track progress towards collection goals.
Processed payments and applied to customer balances.
Maintained accurate records of customer accounts, payments and payment plans.

Medical Transcriptionist

MedTranscription

01.1999 - 02.2003

Corrected grammar, spelling, and syntax mistakes in medical records.
Accurately documented medical dictation to record patient care records.
Maintained high levels of confidentiality with sensitive patient information following HIPAA guidelines.
Enhanced accuracy of medical records by transcribing detailed physician dictations.
Followed all HIPAA rules and regulations regarding patient confidentiality.
Reduced errors in medical reports by reviewing, editing, and proofreading transcripts for clarity and consistency.
Improved turnaround time for report generation by efficiently managing transcription tasks.
Demonstrated excellent skills to understand diverse accents and dialects.
Conducted thorough research on unfamiliar terms or phrases during the transcription process which contributed to accurate and comprehensive medical reports.
Applied medical terminology related to provider-specific treatments and techniques.
Attended training associated with role to improve skills and boost speed.
Transcribed and edited physician reports from dictation using Software.
Reviewed documentation for compliance with requirements and accuracy of information.
Supported quality assurance efforts by collaborating with the QA team on reviews and implementing feedback for continuous improvement.
Referred to variety of medical sources to prevent mistakes in medical terms.
Recorded information using word processing, dictation and transcription software and equipment.
Developed expertise in various specialty areas, adapting transcription style to cater to specific medical disciplines.
Translated medical jargon into correct terminology.
Stayed up-to-date with medical terminology and industry trends to maintain accuracy in transcriptions.
Transcribed sensitive documents with complete confidentiality.

Order Entry Clerk/Imprint Specialist

Viking Office Products

01.1996 - 01.1998

Completed accurate order entry and data verification.
Documented shipping information for orders and tracked packages when necessary.
Assisted customers with product and service selections.
Processed cash payments and credit and debit card transactions.
Maintained up-to-date knowledge of product offerings to provide accurate information for customers and internal teams.
Managed high-volume order periods effectively, maintaining accuracy under pressure.
Resolved customer issues with empathy and professionalism, addressing concerns promptly.
Enhanced customer satisfaction with accurate and timely order processing.
Reduced order discrepancies by diligently verifying and correcting input data.
Processed customer orders in line with established policies and procedures.
Input order information into system and updated customer accounts to document and track customer orders.
Received and followed pick sheets to gather merchandise for customer orders.
Assisted customers by providing tracking information and resolving shipping or merchandise issues.
Utilized customer service software to accurately enter customer data, process orders and update customer records.
Recommended merchandise and services that would meet customer needs.
Followed all company policies and procedures to deliver quality work.
Interpreted clients' needs and introduced services to fit specific requirements.
Collected, arranged, and input information into database system.

Summary

Overview

Work History

Inventory Buyer

Administrative Assistant/ Project Coordinator

Front Desk Receptionist

Office Manager

Medical Transcriptionist

Order Entry Clerk/Imprint Specialist

Education

General Studies

High School Diploma - General Office Services

Skills

Timeline

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