Front End Courtesy Clerk
Smith's Food & Drug Stores
08.2024 - Current
- Restocked and organized merchandise in front lanes.
- Aided cashiers in efficiently processing transactions, unloading shopping carts, and bagging items according to customer preferences.
- Maintained a clean and organized store environment by promptly returning carts to designated areas, ensuring easy access for shoppers.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Collected more than 200 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Assisted customers with large purchases by carrying items to vehicles.
- Supported a friendly shopping experience by greeting customers upon entering the store and providing helpful directions when needed.
- Provided support in maintaining store security by monitoring entrance and exit points, reporting any suspicious activity to management promptly.
- Collaborated with team members to provide seamless service during high-traffic periods, facilitating faster checkouts for customers.
- Handled challenging situations professionally, resolving customer concerns with a calm and empathetic approach.
- Facilitated smooth transitions between cashier shifts by replenishing supplies at stations as necessary throughout the day.
- Participated in ongoing training opportunities to further develop skills and knowledge related to front end operations, staying informed of industry trends and best practices.
- Contributed to positive customer interactions by remaining professional and patient while handling inquiries or complaints.
- Assisted in maintaining store safety by promptly addressing spills or other hazards, keeping aisles clear for customer traffic.
- Increased productivity within the front end team through effective communication regarding task assignments and priorities during shifts.
- Maintained clean and tidy checkout area to optimize service delivery.
