Graysen Foss
San Antonio
Summary
Adept at ensuring guest safety and satisfaction, I leveraged my lifeguard certification and strong communication skills at JW Marriott, enhancing guest experiences by providing timely emergency response and friendly service. Demonstrated leadership and teamwork at DSW Shoe Warehouse, significantly improving customer satisfaction through expert assistance and product knowledge.
Overview
2
2
years of professional experience
Work History
Lifeguard
JW Marriott San Antonio Hill Country Resort & Spa
02.2024 - 09.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
Floor Associate
DSW Shoe Warehouse
07.2022 - 03.2023
- Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Managed time effectively during shifts, prioritizing tasks according to urgency for optimal productivity.
- Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
Education
No Degree - Sports Management
Texas A&M Corpus Christi
Corpus Christi, TX05-2028
Skills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Leadership qualities
- First aid
- Physical fitness
- Team collaboration
- CPR and AED training
Timeline
Lifeguard
JW Marriott San Antonio Hill Country Resort & Spa
02.2024 - 09.2024
Floor Associate
DSW Shoe Warehouse
07.2022 - 03.2023
No Degree - Sports Management
Texas A&M Corpus Christi
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