Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Grayson Berbert

Saratoga Springs

Summary

Adept at enhancing customer experiences and training peers, I leveraged my excellent customer service and efficient multitasking skills at Arbys Restaurant to significantly improve satisfaction rates. My proactive approach and strong work ethic have consistently fostered positive environments and high-quality standards across roles.

Experienced with assisting customers and maintaining cleanliness. Utilizes teamwork and communication to ensure efficient operations. Knowledge of customer service principles and effective task management.

Professional and prepared retail worker bringing strong focus on team collaboration and flexibility to meet changing needs. Demonstrated ability to ensure customer satisfaction and maintain organized workspaces. Skilled in customer interaction, bagging efficiency, and maintaining clean and safe environment. Known for reliability and achieving results in fast-paced settings.

Customer service professional with solid background in assisting customers and maintaining work areas in impeccable condition. Proven ability to support team goals and adapt to varying needs, ensuring smooth operations. Recognized for effective communication and positive attitude, fostering cooperative work environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front End Bagger

Smiths Grocery Store
03.2024 - Current
  • Provided excellent customer service by addressing inquiries and resolving issues promptly.
  • Promoted store loyalty programs, encouraging repeat business and fostering customer relationships.
  • Managed cart retrieval duties as needed, maintaining an ample supply of carts for incoming shoppers throughout the day.
  • Proactively offered assistance with carrying heavy or bulky items to customers'' vehicles, enhancing their shopping experience.
  • Handled returns and exchanges in accordance with store policy, maintaining a positive attitude throughout each interaction.

Crew Member Trainer

Arbys Resturant
01.2022 - 05.2025
  • Trained other employees in customer service, food safety, and performance requirements.
  • Mentored new hires, helping them acclimate to the company culture quickly and efficiently.
  • Set positive example for team members by providing high-quality, efficient service.
  • Improved customer satisfaction rates through consistent monitoring and coaching of crew members.
  • Maintained current knowledge of all team position requirements.

Crew Member

Best Deck Utah
04.2022 - 09.2024
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Assembled parts of hand rails, bench's, concrete, ect.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

High School Diploma -

Westlake Highschool
Saratoga Springs, UT
05-2025

Skills

  • Work under pressure
  • Excellent customer service
  • Efficient multitasking
  • Cleanliness and hygiene
  • Maintaining store appearance
  • Customer engagement
  • Proper lifting techniques
  • Queue management
  • Handling perishable items
  • Strong work ethic
  • First aid and emergency response
  • Handling fragile items
  • Working with diverse customers

Certification

none

Interests

  • Auto Repair/Restoration
  • I like working with my hands and fixing things
  • Gym Workouts
  • I participate in low-impact exercises to strengthen core muscles
  • Enjoy participating in physical activity for overall physical and mental well-being

Timeline

Front End Bagger

Smiths Grocery Store
03.2024 - Current

Crew Member

Best Deck Utah
04.2022 - 09.2024

Crew Member Trainer

Arbys Resturant
01.2022 - 05.2025

High School Diploma -

Westlake Highschool
Grayson Berbert