Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Grayson Deleon

Dudley,MA

Summary

Detail-oriented Quality Engineering professional with expertise in process validation, compliance auditing, and defect analysis. Passionate about implementing data-driven quality improvements, ensuring regulatory adherence, and driving product excellence through continuous improvement initiatives.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Quality Engineering Technician

NeoTech
Westborough, MA
08.2024 - Current
  • Ensured compliance with ESD standards by conducting a comprehensive floor compliance audit for 2024.
  • Executed internal audits to assess process adherence and supported customer onsite audits as the secondary auditee.
  • Developed and implemented Device History Records (DHRs) for multiple customers and assemblies, ensuring traceability.
  • Coordinated subassembly materials for First Article Inspections (FAI) using AS9102 standards.
  • Assisted engineering teams in preparing documentation for FAI processes, enhancing compliance readiness.
  • Performed receiving inspections on incoming materials to verify specifications.
  • Collaborated with ESSCO Labs to recertify all onsite equipment for operational accuracy.

Key Achievements:
✔ Conducted contract reviews for customer sub-assemblies, including sign-offs on new product introductions.
Streamlined Non-Conformance Material (DMR) storage, improving efficiency and reducing turnaround times.


Quality Control Inspector

Columbia Tech
Westborough, Massachusetts
01.2021 - 04.2024
  • Conducted in-process and final inspections of printed circuit board (PCB) assemblies and higher-level electro-mechanical assemblies.
  • Applied knowledge of Quality Control (QC) policies to maintain product integrity and customer satisfaction.
  • Submitted and managed quality data, including Non-Conformance Reports (NCRs) and approvals of compliant products.
  • Collaborated with production teams and Quality Engineers to resolve issues and implement process improvements.
  • Ensured compliance with ESD procedures and ANSI/ESD 20.20 standards.
  • Utilized ETQ software to maintain quality documentation and data accuracy.

Key Achievements:
✔ Served as a government subcontractor under Idemia, enhancing technical expertise.
✔ Played a role in CAPA processes, ensuring prompt quality adjustments.
✔ Successfully trained and supported team members to meet quality objectives.


Demo Crew Member

Ubisoft
Cary, NC
01.2023 - 11.2023
  • Provided technical support during live demonstrations, ensuring smooth operation of gaming hardware/software.
  • Set up, configured, and troubleshot gaming systems, peripherals, and network connections for events.
  • Delivered technical walkthroughs and product demonstrations for Ubisoft products.
  • Gained experience in hardware diagnostics, software installation, and user support.

Education

Master of Science - Infomation Systems

University of Phoenix
Tempe, AZ
07-2026

Bachelor of Science - Communication Media

Fitchburg State University
Fitchburg, MA
05-2024

Bachelor of Science - Game Design

Fitchburg State University
Fitchburg, MA
12-2019

Skills

  • Quality & Compliance: ISO 9001, ISO13485, AS9100, ESD (Electrostatic Discharge) Standards, CAPA, NCRs
  • Process Improvement & Analysis: Root Cause Analysis, Lean Manufacturing, Corrective & Preventive Actions (CAPA), Statistical Sampling
  • Technical Proficiency: Quality Management Systems (QMS), ETQ, Microsoft Office Suite, Programming Basics
  • Auditing & Documentation: Internal Audits, First Article Inspection (FAI - AS9102), Device History Records (DHR)

Certification

  • IPC-A-610H Certification (Valid until January 2027)
  • Google’s Technical Support Fundamentals (June 2024)
  • Google’s Bits and Bytes of Computer Networking (July 2024)
  • Critical Tools for Root Cause Analysis (QSG, September 2022)
  • OSHA10 (March 2014)

Timeline

Quality Engineering Technician

NeoTech
08.2024 - Current

Demo Crew Member

Ubisoft
01.2023 - 11.2023

Quality Control Inspector

Columbia Tech
01.2021 - 04.2024

Master of Science - Infomation Systems

University of Phoenix

Bachelor of Science - Communication Media

Fitchburg State University

Bachelor of Science - Game Design

Fitchburg State University
Grayson Deleon