Dedicated Sales Representative motivated to improve service satisfaction and contribute to overall company success. Well-developed communicator versed in "golf" knowledge and sales. Proven expertise in golf products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives. Versatile skills in club technician, professional golf fitting, and sales account management. Highly motivated, organized, and timely.
- Scheduled, performed, and managed all events (Demo Days, Fitting Days, Wedge Clinics, Ball Fitting, Putter Fitting, Multi-Vendor Days) in Northern Indiana
- Opened and managed up to 80 accounts in Northern Indiana
-Developed relationships with up 95 existed accounts
- Trained staffers, merchandisers, PGA Professionals, and shop managers on our product line
- Spent up to 2 months per year growing business out of territory (SW Florida)
- Updated brand presence in shops (POP, Displays, Inventory, Sell in)
- Managed a branch plant of inventory (Fitting assets, demo clubs, stock transfers)
- Performed quarterly reports on "Key Accounts"(PGA Tour Superstore, Club Champion, Golf Galaxy, Roger Dunn, Worldwide Golf, ETC.)
- Tracked events and sales goals rigorously to meet goals and drive company revenue
- Met safety compliance with company provided vehicle
Attended "Fitting Days", "Demo Days" at country clubs to provide members a professional fitting experience. Using professional product knowledge, I created the best possible golf club build tailored to each individuals needs. Applied local and professional golf knowledge to better understand what exactly an athlete may need. Writing up in depth analysis of each session and giving the Club Pro an order copy.
-The club technician work consists of; re-shafting, re-gripping, lengthening/shortening clubs, etc. Doing all this accurately and meeting deadlines for the work to be done.
-Being a club fitter, I professionally and accurately would asses an athletes swing, to determine the best possible set of clubs for them. This work is deeply based in not only product knowledge, but being able to use all mathematical information to quantify what it is an athlete may need. Providing an exciting, but knowledgeable experience is at the forefront of this work. Gained great familiarity with the Trackman System and all major golf brands.
-While being responsible for meeting sales goals, I focused on the retail customers needs in an efficient manor. Engaging positively with each customer, provided professional and polite support for sales and service needs. Always applying strong problem-solving and interpersonal skills to resolve issues.
Earned "Employee of the Month" twice for increasing customer feedback scores. Earned "Defensive Player of the Month" for using skills to help with Loss Prevention within the company.
Developed knowledge within the electrical and physical installation of solar energy. Installed full panel systems connected to the power grid, or off-grid installations for customers. Safely operated heavy machinery and electrical currents to professionally provide customers a safe system. Met strict deadlines and maintained the "safety first" mentality while doing so.