Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

Grayson Germany

Wichita Falls

Summary

Driven and people-focused professional completing a degree in Human Development and Family Sciences, with extensive experience in high-volume customer service and team environments. Skilled in relationship-building, upselling, and understanding client needs to deliver tailored solutions. Known for clear communication, adaptability, and a strong work ethic. Passionate about connecting with others and creating positive customer experiences that drive loyalty and sales.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Student Assistant

Faith Mission
06.2025 - 07.2025
  • - Supported intake processes by collecting client information, explaining services, and referring individuals to case managers.
  • - Helped facilitate community outreach events and faith-based programs in coordination with staff and volunteers.
  • - Maintained safe, organized shelter operations by distributing meals, hygiene items, and providing general client support.

Server

Teddy Jack's
12.2024 - 05.2025
  • - Managed 5–7 tables during peak hours, ensuring timely and attentive service in a fast-paced setting.
  • - Delivered excellent guest experiences by anticipating customer needs and communicating efficiently with kitchen/bar teams.
  • - Consistently received positive feedback and return visits from guests for professionalism and accuracy.

Server / Trainer

Bubba's 33
03.2021 - 10.2024
  • - Selected to train and mentor 10+ new hires, streamlining onboarding and improving team readiness.
  • - Balanced high-volume table management with quality service, regularly serving 6+ tables simultaneously.
  • - Promoted menu items and upsold beverages, contributing to increased average check totals.

Education

Bachelor of Science - Human Development And Family Sciences

Texas Tech University
08.2025

Skills

  • Communication
  • Conflict Resolution
  • Client Needs Assessment
  • Confidentiality & Ethics
  • Staff Training
  • Time Management
  • Team Collaboration
  • POS Systems
  • Microsoft Word
  • Canva

Certification

TABC Certified — Texas Alcoholic Beverage Commission, 2025

Awards

- Eagle Scout Award — Highest rank in Boy Scouts of America

- Academic All-Conference (2020) — Lone Star Conference

- Dean’s List — Recognized for academic excellence at Texas Tech

Timeline

Student Assistant

Faith Mission
06.2025 - 07.2025

Server

Teddy Jack's
12.2024 - 05.2025

Server / Trainer

Bubba's 33
03.2021 - 10.2024

Bachelor of Science - Human Development And Family Sciences

Texas Tech University

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