Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Grayson Havard

San Marcos,Texas

Summary

Optometry technician with solid foundation in vision care and patient management. Skilled in performing diagnostic tests, assisting with eye examinations, and maintaining patient records. Strong focus on collaboration and adaptability, with proven track record of delivering high-quality results in team-oriented environment. Reliable and flexible, with expertise in using specialized equipment and providing exceptional patient care.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

8
8
years of professional experience

Work History

Optometrist Technician

Pak Family Eye Care
09.2024 - Current
  • Maintained a clean and sterile environment within the examination rooms, adhering to strict hygiene protocols for patient safety.
  • Ensured accurate record-keeping by diligently documenting test results, diagnoses, and treatment plans in accordance with industry standards.
  • Streamlined appointment scheduling process, maximizing daily patient flow and minimizing wait times for appointments.
  • Strengthened communication between optometrists and referring physicians by preparing detailed reports outlining patients'' diagnoses and recommended treatments.
  • Expedited check-in process through proficient data entry skills, decreasing patient wait times while maintaining accuracy in records management.
  • Educated patients on proper contact lens care, promoting healthy use habits that led to fewer complications or infections.
  • Improved patient satisfaction by efficiently conducting preliminary eye tests and gathering relevant medical history.

Tube Leader

San Marcos Lions Club
01.2024 - 08.2024
  • Manage the distribution and collection of river tubes for guests, ensuring all equipment is in good condition and meets safety standards.
  • Assist customers with selecting appropriate tubes, providing guidance on river routes, and explaining safety procedures.
  • Perform regular maintenance checks on tubes and other equipment, addressing any wear or damage promptly.
  • Ensure compliance with all safety regulations and emergency procedures, including conducting routine safety briefings.
  • Maintain a clean and organized work area, including the storage and staging of equipment.

Club Specialist

Lakewood Yacht Club
04.2022 - 12.2023
  • Various duties including office, errands, light accounting, driving, shopping, anything needed from food running to help banquets and attend guests.
  • Collaborated with other advisors to share best practices, facilitating cross-club learning opportunities.
  • Coordinated educational workshops on relevant topics, equipping members with valuable skills and knowledge applicable to their interests.

Warehouse

Amazon
03.2020 - 05.2022
  • Received shipments and stored goods from industrial trucks.
  • Track and took inventory of goods and delivered them to desired areas inside the warehouse.

Shift Leader

Chipotle
02.2019 - 01.2020
  • Supervised other staff during shifts.
  • Handled money and nightly money duties such as counting till and operating the safe.
  • Resolved customer complaints.
  • Supervised closing duties and ensured a safe, proper close was in order.

Waiter/Bowling Desk Attendant

PinStack
11.2016 - 01.2019
  • Take food and beverage orders and assist customers with rental purchases.
  • Learn new menus and promote reward programs.
  • Used a POS system to input cash and card payments.

Education

Bachelor of Science - Genetics

Texas State University
San Marcos, TX
04-2026

Associate of Arts - Biology

Dallas College
Irving, TX
05.2021

Skills

  • Optical sales
  • Ocular health evaluation
  • Glaucoma screening
  • Patient care
  • Appointment scheduling
  • Insurance billing
  • Fundus photography
  • Refraction assessment
  • Optometric Pre-testing
  • Contact lens fitting
  • Visual field analysis
  • Visual field testing
  • Patient recordkeeping

Interests

  • Enjoy participating in working out for overall physical and mental well-being
  • Soccer
  • Tennis
  • Football
  • Muay Thai

Timeline

Optometrist Technician

Pak Family Eye Care
09.2024 - Current

Tube Leader

San Marcos Lions Club
01.2024 - 08.2024

Club Specialist

Lakewood Yacht Club
04.2022 - 12.2023

Warehouse

Amazon
03.2020 - 05.2022

Shift Leader

Chipotle
02.2019 - 01.2020

Waiter/Bowling Desk Attendant

PinStack
11.2016 - 01.2019

Bachelor of Science - Genetics

Texas State University

Associate of Arts - Biology

Dallas College
Grayson Havard