Grayson James Calvert Thrapp
Eugene
Summary
Motivated and results-driven professional with a proven ability to communicate effectively, build strong relationships, and solve problems creatively. Experienced in delivering exceptional customer experiences, improving performance outcomes, and adapting to new challenges across diverse environments. Skilled at identifying needs, presenting effective solutions, and contributing to team and organizational success. Thrives in fast-paced, dynamic settings while maintaining focus, efficiency, and a commitment to excellence. Dedicated to continuous growth, long-term success, and making a positive impact in every way.
Overview
2
2
years of professional experience
Work History
Tool Rental Sales Associate
Home Depot
08.2025 - Current
- Assisted customers in selecting rental equipment to meet project needs.
- Processed rental transactions efficiently using point-of-sale systems.
- Educated customers on equipment operation and safety protocols.
- Coordinated equipment returns and inspections for quality assurance.
Warehouse Associate
Post Holdings
12.2024 - 08.2025
- -Managed incoming inventory with precision, ensuring accurate record-keeping and organization
- -Operated warehouse equipment safely, showing responsibility and awareness of procedures
- -Maintained a high level of focus and efficiency in a fast-paced environment
- -Supported team efforts by collaborating to meet daily goals and resolve challenges quickly
- -Demonstrated adaptability by responding to changing priorities and multitasking efficiently
Barista
Dutch Bros Coffee
08.2023 - 07.2024
- -Delivered high-quality customer service in a high-volume setting while consistently upselling and using suggestive sales techniques to increase average ticket value
- -Recommended product add-ons, seasonal promotions, and personalized drink options to boost sales and enhance customer experience
- -Accurately handled cash, mobile, and card transactions while meeting speed and efficiency standards
- -Built strong rapport with customers, leading to repeat business and improved customer loyalty
- -Maintained a clean and organized workstation under pressure while ensuring consistency and compliance with company standards
- -Actively contributed to a positive, team-oriented environment focused on accountability and high performance
Education
High School Diploma -
Sheldon High School
Eugene, ORSkills
- Strong interpersonal and communication abilities
- Persuasive speaking and active listening skills
- Goal-oriented mindset with a drive to exceed targets
- Quick learner with adaptability in fast-paced environments
- Customer relationship management and rapport building
- Team collaboration and positive attitude under pressure
- Basic knowledge of sales software (CRM, POS systems)
Timeline
Tool Rental Sales Associate
Home Depot
08.2025 - Current
Warehouse Associate
Post Holdings
12.2024 - 08.2025
Barista
Dutch Bros Coffee
08.2023 - 07.2024
High School Diploma -
Sheldon High School