Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Grayson Johnson

Versailles

Summary

Operations professional with comprehensive experience in overseeing complex systems and improving operational performance. Known for fostering team collaboration and driving impactful results. Skilled in process innovation and problem-solving, consistently adaptable to evolving challenges. Provided knowledgeable electrical troubleshooting with robust history in operational leadership and process optimization. Spearheaded initiatives that streamlined workflows and enhanced team efficiency. Demonstrated proficiency in crisis management and strategic planning. Experienced with managing critical operational functions and ensuring seamless execution of processes. Utilizes strategic oversight to enhance efficiency and productivity. Track record of effective team management and operational excellence.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Weapons Locating Radar Chief Operator/ Maintainer

Kentucky Army National Guard
06.2019 - Current
  • Led movements to remote sites as the head of a six man team.
  • Provided accurate artillery fires data to higher command chains.
  • Deployed to the Middle East in July of 2023 in support of Operation Inherent Resolve and Operation Spartan Shield as the head of a Radar section charged with full base defense.
  • Led the maintaining and trouble shooting of all radar systems as well as any other adjacent systems that were paired together. (i.e. trucks, computers, server stacks, generators, AC units)
  • Kept strict inventory of all operator and maintainer tool kits.
  • Led training of any and all new operators on maintenance of the systems to include proper usage of all tools provided.
  • Cultivated a culture of excellence through effective leadership, setting high standards for performance and fostering accountability among team members.
  • Enhanced safety protocols by conducting regular risk assessments and implementing corrective actions as needed.
  • Ensured proper radiation levels and RF signals were transmitted across cleared and certified airspace for counter fire operations.
  • Wrote and published the new standard base defense operating procedures that was implemented across all countries included in Operation Spartan Shield.
  • Led the writeups and solutions for all failure reports regarding assigned equipment, equaling a total of $32,000,000 worth of equipment signed under my name.

Remote Service Technician

Badger Technologies
05.2022 - 05.2023
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Inspected equipment to diagnose operational issues.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
  • Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
  • Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
  • Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
  • Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
  • Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
  • Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.

Legal Assistant/Law Firm Runner

Landrum & Shouse
06.2021 - 04.2022
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
  • Facilitated timely resolution of legal matters by preparing and organizing essential documents.
  • Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
  • Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
  • Streamlined office operations and reduced retrieval time by implementing efficient filing system for both physical and digital records.
  • Contributed to client retention by delivering exceptional support services and maintaining high levels of satisfaction.

Warehouse Worker

Amazon
12.2020 - 05.2021
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 40pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.

Education

Woodford County Highschool
Versailles

13 Romeo Radar Operator Qualification -

Advanced Individual Military Training
Fort Sill, OK

Basic Leadership Certificate For Staff Sergeant -

Basic Leadership Course
Camp Shelby, MS

Skills

  • Safety management
  • Operations management
  • Cross-functional coordination
  • Teamwork and collaboration
  • Experienced with forklift operation
  • Experienced with standard power tool operation
  • Extensive trouble shooting experience to include reading network maps and schematics
  • Troubleshooting/ maintenance of radar electrical systems
  • Have worked extensive hours in warehouse and shop environments
  • Problem-solving
  • Efficient multitasking
  • Inspections and reviews
  • Safety compliance

Accomplishments

  • Supervised team of 6-12 soldiers in live combat situations
  • Close collaboration with allied militant groups, building relationships across boundaries
  • Achieved mission completion by introducing back door network solutions for counterfire tasks.

Certification

  • Weapons Locating Radar Training
  • Combat Life Saver certified for medical trauma treatment
  • Microsoft software certification
  • CPR certification
  • Purple Heart Medal
  • Four Army Achievement Medals
  • Army Commendation Medal with Combat device
  • Army Service Ribbon
  • Global War on Terrorism Expeditionary
  • Kentucky State commendation Medal
  • Combat Action Badge
  • Two Army good conduct ribbons


Timeline

Remote Service Technician

Badger Technologies
05.2022 - 05.2023

Legal Assistant/Law Firm Runner

Landrum & Shouse
06.2021 - 04.2022

Warehouse Worker

Amazon
12.2020 - 05.2021

Weapons Locating Radar Chief Operator/ Maintainer

Kentucky Army National Guard
06.2019 - Current

Woodford County Highschool

13 Romeo Radar Operator Qualification -

Advanced Individual Military Training

Basic Leadership Certificate For Staff Sergeant -

Basic Leadership Course

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