GRAYSON SCHNEIDER
Dallas,TX
Summary
Dedicated and detail-oriented professional with experience in managing property operations and delivering high-quality customer support. Skilled in shipping logistics (UPS, FedEx, USPS), account management, and maintaining secure, well-kept facilities. Trusted to work independently, uphold brand standards, and ensure a smooth customer experience through efficient day-to-day operations.
Overview
11
11
years of professional experience
Work History
Customer Service Associate
Public Storage
Dallas, TX
08.2023 - Current
- Delivered outstanding customer service while managing day-to-day operations of a storage facility
- Handled unit rentals, processed payments, and maintained accurate customer account records
- Conducted regular facility inspections and performed light maintenance for cleanliness and security
- Worked independently and managed the property onsite without direct supervision
Assistant Manager / Postal Sales Agent / Packing Specialist
Mr. Parcel Store
03.2017 - 07.2023
- Processed incoming and outgoing mail; packaged and shipped customer parcels
- Proficient with FedEx, UPS, DHL, and USPS shipping methods
- Provided customer support and notarized documents
- Operated store solo during key business hours; responsible for opening/closing with key-holder duties
- Built strong customer relationships, leading to high repeat business
- Reason for leaving: Seeking better opportunity
Store Clerk and Cashier
Kohl’s Department Store
02.2015 - 01.2017
- Worked across various departments to provide excellent customer service
- Promoted to cashier after three months
- Maintained stock and managed fast-paced transactions efficiently
Customer Service Agent
Snappy Salads
01.2014 - 06.2014
- Completed 6-week training covering all aspects of restaurant operations
- Greeted customers and fulfilled custom food orders
- Maintained a clean and welcoming dining environment
Education
Graduate -
Plano Senior High School
12.2014
Skills
- Customer Service & Conflict Resolution
- Shipping & Packing Expertise (FedEx, UPS, USPS)
- Sales, Upselling & Product Knowledge
- Facility Maintenance & Property Inspection
- Cash Handling & POS System Proficiency
- Inventory Management & Stocking
- Time Management & Independent Work
- Computer Skills: Shipping software, email, and data entry
- Safety Compliance & Physical Stamina
- Organization & Administrative Support
Timeline
Customer Service Associate
Public Storage
08.2023 - Current
Assistant Manager / Postal Sales Agent / Packing Specialist
Mr. Parcel Store
03.2017 - 07.2023
Store Clerk and Cashier
Kohl’s Department Store
02.2015 - 01.2017
Customer Service Agent
Snappy Salads
01.2014 - 06.2014
Graduate -
Plano Senior High School
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