Grayson Small
Birmingham,AL
Summary
Results-driven professional bringing demonstrated record of progressive business development, operations management, and strategic sales and marketing success.
Overview
12
12
years of professional experience
Work History
Sr. Sales Manager
IndieBrew, LLC.
05.2023 - Current
- Increased overall sales revenue by implementing effective sales strategies and building strong client relationships.
- Developed a high-performing sales team through targeted recruitment, comprehensive training, and ongoing mentorship.
- Exceeded sales targets consistently by maintaining a proactive approach to wholesaler and retailer management.
- Expanded market share with the introduction of innovative product offerings and strategic partnerships.
Sales Representative
Fleetio
05.2022 - Current
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Won new business by articulating full value of company's capabilities to prospects.
- Utilized Salesforce and Outreach to manage sensitive client information and update existing and new client profiles.
- Directed customer leads to connections department for further assistance.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Contributed to team objectives in fast-paced environment.
- Assisted Account Executives throughout the deal closing process.
Manager
Saw's Juke Joint
10.2021 - 05.2022
- Trained workers in food preparation, bar preparation, money handling and cleaning roles to facilitate restaurant operations.
- Trained employees on technique, preparation, safety standards and performance strategies.
Director of Development and Operations
Ghost Train Brewing Co
06.2016 - 09.2021
- Oversaw all aspects of day-to-day operations, including sales, marketing, CRM, scheduling, production, distribution, product/brand management, revenue and cash flow management, payroll and HR, for fastest-growing craft brewery in the Southeast.
- Maintained and grew relationships with B2B and B2C customers consisting of 16 distribution hubs and 800+ individual accounts.
- Designed sales and service strategies resulting in increase in yearly distribution revenue from $10,000 -$1,676,000, and yearly in-house revenue growth from $120,000 – $1,080,000.
- Led team that oversaw all strategic elements of brand creation, development, and management.
- Built and maintained loyal, long-term client relationships through effective account management.
- Developed employee handbook, detailed job descriptions and workflow plans to formalize and streamline operational systems and procedures.
- Tracked monthly sales to generate reports for business development planning.
- Maximized time and manpower by consolidating data, payroll and accounting programs into centralized system.
- Strengthened product branding initiatives and maximized outreach by overseeing sales, distribution, events and business development.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
General Manager
Glory Bound Gyro Co
06.2014 - 06.2016
- Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences, while emphasizing customer-focused approach, delivering local neighborhood restaurant environment centered on building customer loyalty.
- Performed accurate monthly inventories of supplies and equipment, including food, beverage, glassware and utensils, while optimizing profits by controlling costs.
- Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Priced and ordered food products, kitchen equipment and food service supplies.
- Managed accounts payable, accounts receivable and payroll.
Kitchen Manager, Bar Manager
Glory Bound Gyro Co
03.2012 - 06.2014
- Trained workers in food preparation, bar preparation, money handling and cleaning roles to facilitate restaurant operations.
- Trained employees on cooking techniques, bartending techniques, safety standards and performance strategies.
Education
Corporate Finance, Professional Sales
The University of Alabama
2014
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Mt Brook High School
Birmingham, ALSkills
- Critical thinking
- Communication
- Cross-functional team management
- Policy/program development
- Sales and marketing strategy
- Profit and loss analysis
- Customer relationship management
- Vendor/customer relationship optimization
- Sales planning and implementation
- Team training and development
- Brand creation, development, and management
- Sales expertise
- Cash flow and revenue management
- Scheduling and time management
- Salesforce, Outreach, Asana, ZoomInfo, SalesNav, Gong, Karma, VIP, iDIG, Encompass, Ekos, and a variety of other software applications
Timeline
Sr. Sales Manager
IndieBrew, LLC.
05.2023 - Current
Sales Representative
Fleetio
05.2022 - Current
Manager
Saw's Juke Joint
10.2021 - 05.2022
Director of Development and Operations
Ghost Train Brewing Co
06.2016 - 09.2021
General Manager
Glory Bound Gyro Co
06.2014 - 06.2016
Kitchen Manager, Bar Manager
Glory Bound Gyro Co
03.2012 - 06.2014
Corporate Finance, Professional Sales
The University of Alabama
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Mt Brook High School
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