Grayson Smith

In the duration of time that I have been at Utili-Serve, I have learned very valuable skills such as, leadership, time management, and how to maintain a clean work space while working amongst others. While at Utili-Serve I worked in and on substations, from the ground up. I learned how to install and run conduit according to North Carolina regulation, how voltage and amperage works going in and out of the substations, also how to set breakers and take them out of substations.

The skills I learned at Utili-Serve have helped me in various ways, from customer service to collaboration with a team of diverse individuals, and will continue to help me with my personal life and any future job that I may inquire.

• Engaged with employees and residents
• Surveyed rooms to ensure they were "move in" ready and promoted a welcome, clean and safe feeling.
• Maintained safety conditions and standards in facility.
• Circulated throughout facility weekly to identify light bulbs in need of replacement.
• Enhanced customer service through attention to detail.

Served meals to residents in accordance with established schedules and dietary procedures, while engaging with residents to promote excellent customer service.

• Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
• Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
• Followed all food safety regulations while preparing meals for patients.
• Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
• Maintained a clean and welcoming environment for guests, ensuring a positive stay experience.

• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
• Demonstrated leadership skills at a young age, training newly hired employees on customer service related jobs as well as safety and regulatory compliance.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.