Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Graziela Volpiano

Bozeman,MT

Summary

Dedicated professional with a strong work ethic and a proven ability to build and maintain lasting employee and client relationships. Skilled in effective communication with customers, vendors, and colleagues, ensuring seamless collaboration and customer satisfaction. Known for exceptional organizational and planning skills, thrives in dynamic environments and embraces new challenges with enthusiasm.

Overview

22
22
years of professional experience

Work History

Executive Assistant and Wine, Beer & Sake Purveyor

Primal Market LLC
01.2022 - 09.2024

Assisted on a multitude of projects, including applying for operational licenses with the State of Montana.

Served as liaison between departments to facilitate effective communication throughout the company.

Implemented a successful beer, wine and sake retail program.

Executive Assistant

APCH Inc
05.2014 - 01.2022
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
  • Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
  • Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.

Sous Chef

Open Range Food & Drink
08.2013 - 05.2014
  • Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
  • Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
  • Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
  • Implemented proper cleaning procedures, ensuring a safe and sanitary kitchen workspace compliant with health department regulations.

Consulting Pastry Chef

Big Sky Resort
01.2003 - 08.2013
  • Developed cross-functional relationships with other departments, ensuring smooth operations and timely completion of tasks during special events or peak business hours.
  • Implemented efficient production techniques, reducing waste and improving overall pastry quality.
  • Developed new pastry recipes for seasonal menus, resulting in increased sales and positive feedback.

Pastry Chef

The Yellowstone Club
07.2010 - 01.2013
  • Effectively managed multiple tasks simultaneously during high-volume periods, maintaining consistent quality across all products.
  • Developed new pastry recipes for seasonal menus, resulting in increased sales and positive feedback.
  • Consistently met tight deadlines for special orders, ensuring client satisfaction and repeat business.
  • Oversaw purchasing, storage, and use of kitchen supplies.
  • Developed cross-functional relationships with other departments, ensuring smooth operations and timely completion of tasks during special events or peak business hours.

Pastry Chef

Rainbow Ranch Lodge
06.2009 - 10.2010

Banquet Coordinator/ Restaurant Supervisor

Four Aces Casino
02.2007 - 05.2009

Education

Associate of Arts - Gastronomy

Universidade Anhembi Morumbi
São Paulo, Brazil

ServSafe Certified -

01.2024

Portuguese Translation Certified -

University of Toronto
06.2020

Skills

  • Executive support
  • Administrative support
  • Office management
  • Strong problem solver
  • Customer Service-oriented
  • Critical thinking
  • Relationship building

Languages

Portuguese
Native or Bilingual
Spanish
Limited Working

Timeline

Executive Assistant and Wine, Beer & Sake Purveyor

Primal Market LLC
01.2022 - 09.2024

Executive Assistant

APCH Inc
05.2014 - 01.2022

Sous Chef

Open Range Food & Drink
08.2013 - 05.2014

Pastry Chef

The Yellowstone Club
07.2010 - 01.2013

Pastry Chef

Rainbow Ranch Lodge
06.2009 - 10.2010

Banquet Coordinator/ Restaurant Supervisor

Four Aces Casino
02.2007 - 05.2009

Consulting Pastry Chef

Big Sky Resort
01.2003 - 08.2013

ServSafe Certified -

Portuguese Translation Certified -

University of Toronto

Associate of Arts - Gastronomy

Universidade Anhembi Morumbi
Graziela Volpiano