Summary
Overview
Work History
Education
Skills
Timeline
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Grecia Benavidez

Fort Worth,TX

Summary

Enthusiastic leader eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
12
years of professional experience

Work History

Membership Services Representative Lead

YMCA of Greater Houston
League City, TX
06.2023 - 06.2024
  • Provided superior customer service to members by responding to inquiries and resolving issues in a timely manner.
  • Greeted customers in a friendly and professional manner.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided support to members regarding account inquiries, processing transactions, and resolving issues.
  • Assisted with the implementation of new membership policies and procedures.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Attended training sessions regularly to stay abreast of changes in company policies or procedures.

Lunch Room Monitor

Clear Creek ISD
League City, TX
01.2023 - 06.2023
  • Assisted with setting up tables for meals including putting out condiments, silverware, napkins.
  • Greeted students upon arrival in the lunchroom, directed them to their assigned tables, and provided instructions for mealtime procedures.
  • Supervised student seating arrangements and enforced rules regarding noise levels and other behavior expectations.
  • Verified student lunch cards and monitored student behavior in the cafeteria.
  • Maintained a clean and orderly environment in the cafeteria.

Women Program Director

Strong Tower Ministries
Hitchcock, TX
01.2015 - 11.2022
  • Provided ongoing direction and leadership for program operations.
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and goals.
  • Collaborated with various departments to uncover issues, identify applicable solutions and offer guidance.
  • Maintained and updated project related documents.
  • Assisted with developing schedules and executing them
  • Responsible for maintaining an environment of respect and integrity with clients in program.
  • Oversaw team of 30 personnel focused on helping women overcoming addiction find stability, structure and community.

Office Assistant

Christian Worship Church
Hidalgo, TX
05.2012 - 11.2014
  • Completed tasks such as organizing class material, filing, copying and distributing mail.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.

Education

Associate of Arts - Family Counseling

Liberty University
Lynchburg, VA
01-2023

Skills

  • Leadership and Personnel Direction
  • Professional Relationships
  • Strategic Leadership
  • Problem Resolution
  • Customer Support
  • Microsoft Office
  • Bilingual (Spanish)
  • Verbal and Written Communication
  • HSI- Life support and First Aid Certification

Timeline

Membership Services Representative Lead

YMCA of Greater Houston
06.2023 - 06.2024

Lunch Room Monitor

Clear Creek ISD
01.2023 - 06.2023

Women Program Director

Strong Tower Ministries
01.2015 - 11.2022

Office Assistant

Christian Worship Church
05.2012 - 11.2014

Associate of Arts - Family Counseling

Liberty University

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Grecia Benavidez