Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Grecia Blanquel

6300 West Tropicana Ave ,NV

Summary

Offering strong interpersonal skills and keen ability to learn and adapt quickly within dynamic work environment. Brings focus on operational efficiency and customer satisfaction, with hands-on experience in managing schedules and resources. Ready to use and develop organizational and leadership skills in Process Assistant role.

Overview

3
3
years of professional experience

Work History

Inbound Problem Solver

Amazon
05.2023 - Current
  • Conducted thorough research on complex issues before proposing solutions, ensuring accuracy in the information provided.
  • Continuously improved personal knowledge of company products and services, enabling prompt assistance for diverse customer needs.
  • Collaborated with team members to share best practices and improve overall service quality.
  • Exceeded performance metrics by consistently resolving customer inquiries within target timeframes.
  • Defined problem to identify, prioritize and select alternatives.
  • Identified trends in inbound issues, collaborating with the team to develop proactive strategies for addressing recurring problems.

Elderly Caregiver

Oakmont of the Lakes
12.2022 - 03.2023
  • Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean, safe, and well-organized patient environment.
  • Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
  • Assisted disabled clients to support independence and well-being.
  • Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
  • Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Maintained detailed records of client progress, updating healthcare professionals on any changes or concerns regularly.
  • Coordinated closely with family members on updates regarding their loved one''s condition while respecting privacy.

Warehouse Associate

Amazon
09.2021 - 11.2022
  • Worked safely around moving machinery.
  • Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Wrapped pallets in shrink wrap prior to loading.
  • Met or exceeded daily performance goals through consistent focus on task completion and time management.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
11-2025

Skills

  • Problem analysis
  • Team collaboration
  • Material handling
  • Decision-making
  • Analytical thinking
  • Problem identification
  • Logical reasoning
  • Data analysis
  • Workflow enhancement
  • Collaborative Teamwork
  • Multitasking
  • Multitasking Abilities
  • Demonstrates Poise in Challenging Environments

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 50 staff members.
  • Resolved product issue through consumer testing.

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Inbound Problem Solver

Amazon
05.2023 - Current

Elderly Caregiver

Oakmont of the Lakes
12.2022 - 03.2023

Warehouse Associate

Amazon
09.2021 - 11.2022

High School Diploma -

Penn Foster Career School

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Grecia Blanquel