Motivated Administrative Assistant with 2 years of experience offering office support in Body Shop industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills. Knowledgeable and professional Receptionist skilled in administrative support and customer service. Bringing 3+ years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills. Well-qualified financial systems leader offering demonstrated skill and success in managing internal accounting processes, improving controls and strengthening systems for optimal performance. Proficient in all aspects of accounting, including accounts payable and receivable, budget administration and payroll. Gifted in building and leading solid teams to handle high-volume operations with consistency, accuracy and full compliance with regulatory requirements.
Overview
11
11
years of professional experience
Work History
Accounting Manager
Unlimited Auto Group LLC
1521 Godfrey Ave Sw Wyoming,MI 49509
08.2021 - Current
Managed journal entries, collection efforts, reconciliations, and payroll processing.
Managed banking reconciliations and monthly balance sheet statements.
Managed relationships with external vendors, ensuring timely payments and accurate recording of expenses.
Completed weekly payroll for company employees.
Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
Ensured compliance with tax regulations by preparing accurate federal, state, and local tax filings on time.
Optimized cash flow management through careful analysis of accounts receivable, accounts payable, inventory levels, and working capital requirements.
Educated accounting team on forecasting, financial statuses and financial strategies to assist in annual budget creation.
Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Prepared internal and regulatory financial reports, balance sheets and income statements.
Established QuickBooks accounting system to reflect accurate financial records.
Used QuickBooks to produce monthly invoices, reports, and other deliverables.
Maintained up-to-date customer records, facilitating accurate invoicing and prompt payment receipt.
Managed a high volume of invoices, prioritizing payment schedules to optimize cash flow and maintain strong vendor relations.
Maintained accurate financial records by regularly reconciling accounts receivable ledgers.
Ensured timely payments from clients through effective communication and proactive followups.
Posted customer payments by recording cash, checks, and credit card transactions.
Processed payroll garnishments such as tax liens and child support.
Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
Calculated payroll deductions by accurately using [software] and processed payroll to meet preset requirements.
Self-motivated, with a strong sense of personal responsibility.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
5+ years in Automotive Industry.
Experience in titles.
Worked closely with a few Dealerships, submitted invoices & statements.
Worked closely with automotive warranties.
Maintained up to date licenses for our Service & BodyShop Department.
Experience with Quickbooks Online & Quickbooks Online.
Daily Bank Deposits.
Administrative Assistant & Quality Control
Car Hub Inc
Wyoming, MI
04.2019 - 08.2021
Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Enhanced customer satisfaction by efficiently managing bodyshop scheduling and appointments.
Used QuickBooks to produce monthly invoices, reports, and other deliverables.
Reconciled daily sales, returns, and financial reports in QuickBooks.
Assisted in streamlining financial processes through the use of accounting software programs like QuickBooks.
Established QuickBooks accounting system to reflect accurate financial records.
Handled cash and credit card payments accurately.
Waitress
The Happy Place Cafe
Shorewood, IL
06.2015 - 11.2018
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Waitress,Host,Busser
George's Restaurant
Lockport, IL
07.2013 - 03.2015
Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Monitored customer movements and quickly cleared empty tables for future customers.
Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Cleared tables efficiently to maintain high turnover rate and minimize wait times.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Restocked condiments and drink station supplies to maintain customer satisfaction.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Answered telephone to provide dining information and take party reservations.
Accounting/Administrative Assistant at Foundation Services of Central Florida, Inc.Accounting/Administrative Assistant at Foundation Services of Central Florida, Inc.