Grecia Medina
Brownsville,TX
Summary
Dedicated and empathetic Nationally Registred Clinical Medical Assistant offering 2.5+ years of experience in direct patient care and urgent care medical office experience. Committed to obtaining highest level of patient satisfaction while complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Ambitious, career-focused job seeker, anxious to become a Physician Assistant Candidate.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Nationally Registered Clinical Medical Assistant
Brownsville Urgent Care of Pediatrics
Brownville, TX
12.2021 - Current
- Performed direct patient intakes, including vital signs, medical history and insurance verification.
- Documented progress and organized notes in Electronic Medical Record system according to established policies and procedures.
- Adhered to HIPAA regulations regarding confidentiality of patient information at all times.
- Assisted physicians with clinical procedures.
- Facilitated communication among healthcare professionals working together on a case-by-case basis: including hospital admissions.
- Inventoried office supplies, ordered new equipment, maintained a clean work environment and restocking supplies.
- Administered and prepared medications as well as injections per physician's orders while monitoring patient response to treatments.
- Managed patient accounts including collecting payments, posting charges and payments and reconciling account balances.
- Ordered laboratory tests and scheduled diagnostic imaging studies as directed by physician.
Professional Wait Staff/ Hostess
Liam’s Steakhouse and Oyster Bar
Brownsville, TX
05.2019 - 06.2022
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Resolved any customer complaints or issues quickly and professionally.
- Handled cash payments and reconciled daily transactions accurately.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Demonstrated knowledge of menu items including ingredients and preparation methods for each dish offered on menu.
- Delivered food items to customers at their tables in a friendly, courteous manner.
- Upheld high standards of sanitation in accordance with health department regulations.
- Assisted in training new servers.
Cashier Team Lead
Arby’s Turbo Restaurants
Brownsville, TX
11.2017 - 06.2018
- Performed daily opening and closing procedures for the register area.
- Maintained accurate records of all transactions, ensuring compliance with company policies and procedures.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained high standards of customer service during high-volume, fast-paced operations such as Happy Hour.
- Collaborated in a highly customer-oriented manner with coworkers and management to provide quality service while following procedures for safe food preparation, assembly, and presentation.
Education
Clinical Medical Assistant Program -
University of Texas- RGV Continuing Education
Edinburg, TX01-2022
Bachelor of Science - Biology
The University of Texas Rio Grande Valley
Edinburg, TX12-2021
Skills
- Pediatric Care
- Medical Terminology
- HIPAA Compliance
- Injection Administration
- Clinical Documentation (EMR System)
- Inventory Management
- Insurance Verification
- Vital Sign Monitoring
- Microsoft (Word, Excel)
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Nationally Registered Clinical Medical Assistant- License - [Present]
- Basic Life Support (BLS) Certification [2022] to [Present]
Volunteer Experience
AmeriCorps National Service 2020-2021
- Over 900+ hours of service contributed towards High School seniors in the Rio Grande Valley.
- Guidance given to High School seniors regarding the college enrollment process. Including applications such as: Free Application for Federal Student Aid, TASFA, ApplyTexas and more.
- Provided information for over 50 Universities, Colleges, and creditable institutes. Information included ,but not limited to, priority deadlines, scholarships, requirements and much more.
- Virtual and in-person help was/is given during global pandemic.
References
References available upon request.
Timeline
Nationally Registered Clinical Medical Assistant
Brownsville Urgent Care of Pediatrics
12.2021 - Current
Professional Wait Staff/ Hostess
Liam’s Steakhouse and Oyster Bar
05.2019 - 06.2022
Cashier Team Lead
Arby’s Turbo Restaurants
11.2017 - 06.2018
Clinical Medical Assistant Program -
University of Texas- RGV Continuing Education
Bachelor of Science - Biology
The University of Texas Rio Grande Valley
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