Grecia M. Lopez
New York
Summary
Dynamic Beauty Expert with extensive experience at La Mer, excelling in luxury skincare consultations and client relationship building. Proficient in retail POS systems and Microsoft Office Suite, I consistently exceed sales goals through strategic engagement and exceptional service, fostering loyalty and enhancing brand visibility in competitive environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Beauty Expert
La Mer
New York
12.2022 - 06.2024
- Delivered luxury skincare consultations that addressed individual client concerns and aligned with their skincare goals, enhancing overall client satisfaction.
- Maintained high sales performance while providing exceptional customer service that upheld luxury retail standards, contributing to positive brand reputation.
- Built long-term customer relationships through tailored product education and personalized recommendations, fostering loyalty and repeat business.
- Supported in-store events, promotions, and merchandising initiatives to strengthen brand visibility and customer engagement.
Beauty Expert
Jo Malone & La Mer
New York
12.2021 - 12.2022
- Delivered personalized fragrance and skincare consultations, enhancing customer understanding of product benefits and usage.
- Developed strong client relationships through attentive communication and tailored service.
- Fostered customer loyalty through professional interactions and exceptional service experiences.
- Facilitated daily retail operations by managing merchandising, maintaining inventory, and achieving sales objectives.
Brand Ambassador
By Terry
New York
05.2018 - 03.2020
- Represented a luxury beauty brand by educating customers on skincare, cosmetics, and fragrance collections.
- Monitored beauty trends and product innovations to deliver personalized recommendations.
- Guided clients in selecting products tailored to their beauty preferences and skincare needs.
- Managed customer records with professionalism and confidentiality, enhancing customer trust.
Brand Ambassador
Dr. Goldfaden MD
New York
01.2017 - 08.2019
- Engaged customers through meaningful product demonstrations and education.
- Delivered personalized skincare consultations and product recommendations in a luxury retail environment.
- Built strong customer relationships through attentive service and communication.
- Maintained visually appealing product displays aligned with merchandising standards.
Cosmetics Counter Manager
Radical Skincare
New York
12.2012 - 08.2015
- Managed daily cosmetics counter operations, driving sales performance and leading team to achieve targets.
- Managed daily cosmetics counter operations, including sales performance and team leadership.
- Trained and mentored beauty advisors on product knowledge and customer service standards.
- Analyzed sales performance, providing actionable insights to leadership for informed decision-making.
Education
Master of Science - Speech-Language Pathology
Long Island University
Brooklyn, NY05-2028
Bachelor of Arts - Communication Sciences & Disorders, Psychology, Spanish
Queens College
Queens, NY06-2021
Associate of Arts - Speech Pathology
Bronx Community College
Bronx, NY06-2017
Skills
- Cosmetic Application
- Patient communication
- Customer service
- Retail POS Systems
- Microsoft Office Suite
- Social Media Platforms
- Speech assessment
- Treatment planning
Certification
- Certified Speech-Language Pathology Assistant - State of Florida
- Adult & Pediatric First Aid - American Red Cross
- COVID-19 Contact Tracing - Johns Hopkins University
Community Service
Volunteer Speech Pathology Assistant, Social City, Tribeca, NY, 03/01/22, 06/01/22, Assisted in social skills groups and speech-language therapy sessions for children and young adults.
Additional Information
Microsoft Office Suite, Adobe, Retail POS Systems, Social Media Platforms, Jewish Foundation for Education of Women Scholarship, Dean's List Scholar
Timeline
Beauty Expert
La Mer
12.2022 - 06.2024
Beauty Expert
Jo Malone & La Mer
12.2021 - 12.2022
Brand Ambassador
By Terry
05.2018 - 03.2020
Brand Ambassador
Dr. Goldfaden MD
01.2017 - 08.2019
Cosmetics Counter Manager
Radical Skincare
12.2012 - 08.2015
Master of Science - Speech-Language Pathology
Long Island University
Bachelor of Arts - Communication Sciences & Disorders, Psychology, Spanish
Queens College
Associate of Arts - Speech Pathology
Bronx Community College